New in the role
Becoming a manager: transition, delegation and self-awareness.
A half day on becoming a manager: what changes, the first ninety days, management identity, delegating and feedback to former peers, everyday basics and managing your own emotions.
- Level
- Explore
- Learning time
- 4 hours 30 minutes
- Where
- Managing well
- Price
- £129
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
New and recently appointed managers in local government, health, housing and voluntary organisations
Overview
Becoming a manager is a change of job, not a bigger version of the old one. This half day, the first half of the Immerse Stepping up, starts with what changes, using Katz's three skill model and Julie Zhuo's first year, then follows Michael Watkins' framework for the first ninety days and a council case on building a management identity. It works through delegating and giving feedback to former peers with Situation, Behaviour, Impact, and the practical basics of team meetings and one to ones. It closes with Ekman's and Feldman Barrett's competing theories of emotion, and with self-awareness and self-management through Boyatzis, Goleman and Susan David.
Aims
It sets out to help new managers start as they mean to go on: setting expectations early, delegating the outcome rather than the task, building confidence in a new identity and staying composed when things go wrong in front of the team.
In summary, you will be able to:
- Explain what changes when you become a manager, using Katz's three skill model, and plan your first ninety days with Watkins' transition framework.
- Apply Situation, Behaviour, Impact to delegate outcomes and give clear feedback to former peers, supported by well-run team meetings and one to ones.
- Use emotional agility and self-management practices to notice your reactions and stay composed when difficult moments happen in front of your team.
What you'll develop
Across this Explore, you will develop the ability to:
- Explain why becoming a manager is a change of job, and name the three things that change on day one.
- Diagnose whether the team you have inherited needs turning around, realigning or sustaining, and choose an early approach to match.
- Describe your current management brand in observable behaviours and choose one visible change to build the brand you want.
- Delegate work by describing the outcome, matching it to the person's readiness, and judging the result against the outcome rather than your own method.
- Run a first team meeting that listens more than it tells, with clear preparation before and visible follow up after.
- Compare Ekman's classical theory of emotion with Barrett's theory of constructed emotion and identify where they genuinely disagree and where they agree.
- Describe the four internal competencies in Boyatzis and Goleman's model and Susan David's four skills of emotional agility.
- Use Katz's three skill model to judge where your own development effort should go as a first line manager.
Built from 7 modules.
4 hours 30 minutes of learning.
- 01Foundations: What Changes When You Become a ManagerAspiring Managers37 min
- 02The First Ninety Days: Navigating the TransitionAspiring Managers37 min
- 03Building Your Management Identity: Identity and ConfidenceAspiring Managers37 min
- 04Core Conversations for New Managers: Delegating and Giving Feedback for the First TimeAspiring Managers36 min
- 05Getting the Practical Basics Right: The Everyday Mechanics of Starting WellAspiring Managers37 min
- 06What Is an Emotion? Two Competing TheoriesEmotional Intelligence39 min
- 07Self-Awareness and Self-Management in PracticeEmotional Intelligence39 min