When governance fails
AI governance failures and case studies.
- Level
- Bitesize
- Learning time
- 1 hour 30 minutes
- Where
- AI and Governance
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
This module examines cases where governance failed and people paid the price: Australia's Robodebt scheme, the Post Office Horizon scandal and the 2024 deepfake video call fraud at Arup, with the Dutch Toeslagenaffaire alongside. It draws out five patterns behind algorithmic failure, the questions a board could have asked, six steps for when an AI incident reaches the board and how to make sure bad news arrives early. This capstone tests the topic's frameworks against two illustrative cases set in Wales: Cyngor Sir Glanmor, an invented council whose AI fraud-scoring proposal is called in by scrutiny, and Ymddiriedolaeth Cwm Aur, an invented young carers' charity where a trustee summarises a safeguarding report with a consumer tool. It reads both through five lenses and closes with a five-layer synthesis, a self-assessment and a board's first ninety days.
What you'll develop
In this Bitesize, you will develop the ability to:
- Describe what went wrong in Robodebt, the Post Office Horizon scandal and the Arup deepfake fraud, and the warning signs each case left.
- Recognise the five patterns behind algorithmic failure and the board questions that might have brought warning signs to light.
- Plan your board's response to an AI incident using the six steps, and the routes that bring bad news to the board early.
- Apply the lenses of accountability, risk appetite, assurance, transparency and ethics to an AI decision and to a board's own use of AI.
- Compare how proportionate AI governance differs between a large public body and a small charity while the same duties apply.
The Modules.
1 hour 30 minutes of learning.
- 08When Governance Fails: Cases for BoardsThis module examines cases where governance failed and people paid the price: Australia's Robodebt scheme, the Post Office Horizon scandal and the 2024 deepfake video call fraud at Arup, with the Dutch Toeslagenaffaire alongside. It draws out five patterns behind algorithmic failure, the questions a board could have asked, six steps for when an AI incident reaches the board and how to make sure bad news arrives early.38 min
- 09Applied Case Studies: CapstoneThis capstone tests the topic's frameworks against two illustrative cases set in Wales: Cyngor Sir Glanmor, an invented council whose AI fraud-scoring proposal is called in by scrutiny, and Ymddiriedolaeth Cwm Aur, an invented young carers' charity where a trustee summarises a safeguarding report with a consumer tool. It reads both through five lenses and closes with a five-layer synthesis, a self-assessment and a board's first ninety days.43 min
Keep going.
Part of the AI and Governance topic, also sold whole as Minding the machine.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 30 minutes, £39
- Next stepFocus, Values at the table, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
- The whole topicExplore, Minding the machine, 6 hours, £129. Already own the Bitesize? You pay £90.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms