Designing what comes next
Strategy, creativity and the new council.
A half day on designing what comes next: how a new council is built, leading change in public, strategic thinking, deciding under uncertainty, measuring what matters, creativity and design thinking.
- Level
- Explore
- Learning time
- 5 hours
- Where
- Strategy and the future
- Price
- £129
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Officers and managers helping to shape a new or changing organisation and the services it will provide
Overview
A new organisation is built twice, once on paper and once in people, and the people who build it need to think strategically and creatively. This half day begins with Huish and Milliner's five phases from district into unitary and how work becomes more strategic, then why change in public service is different: legitimacy, Moore's strategic triangle, the five ways of working and Arnstein's ladder. It then explores strategic thinking with Horwath's three disciplines, deciding under certainty, risk and uncertainty, and measuring what matters through Goodhart's law and Results-Based Accountability. It closes with creativity and innovation, and design thinking from the Double Diamond to the Government Digital Service.
Aims
The aim is to develop leaders who can help design what comes next, thinking strategically, deciding well under uncertainty and putting people at the centre of new services. It is for officers and managers shaping a new or changing organisation who want to move from operational delivery towards strategic, creative work.
In summary, you will be able to:
- Describe the phases of building a new council, and design legitimacy into change that happens in public.
- Think and decide strategically, matching the decision tool to the level of certainty and designing measures that serve the purpose.
- Distinguish creativity from innovation and apply design thinking to put the people who use services at the centre of what comes next.
What you'll develop
Across this Explore, you will develop the ability to:
- Describe Huish and Milliner's five phases of transition from district into unitary and the leadership demands of each.
- Explain what makes public service change different and why legitimacy must be designed into a change from the start.
- Distinguish strategic thinking from strategic planning, strategic management and strategic leadership, and apply the test of value and real choice to a strategy document.
- Distinguish certainty, risk, uncertainty and ambiguity, and use four questions to place a live decision on that spectrum.
- Distinguish creativity, innovation and entrepreneurship, and diagnose whether a stalled idea in your organisation reflects a creativity gap or an innovation gap.
- Explain what makes design thinking human centred, empathy driven and non-linear, and compare the Double Diamond, d.school, IDEO and IBM models.
Built from 7 modules.
5 hours of learning.
- 01From District into Unitary: Avanti's Five PhasesLeading through Reorganisation, Mergers and Shared Services35 min
- 02Leading Change in Public ServicesLeading through Change and Conflict40 min
- 03Foundations: What Strategic Thinking Is (and Isn't)Strategic Thinking39 min
- 04Decisions Under Certainty, Risk and UncertaintyStrategic Thinking38 min
- 05Measuring What Matters in a SystemSystems Leadership38 min
- 06Foundations: Creativity, Innovation and Why They Are Not the Same ThingCreativity and Innovation53 min
- 07Design Thinking: Principles, Process and PracticeCreativity and Innovation54 min
