Caring for those who care
Vicarious trauma, moral injury and staff support.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Trauma-Informed Leadership and Organisations
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
This module looks at the cost of caring and what leaders owe the people who carry it. It distinguishes vicarious trauma (McCann and Pearlman), secondary traumatic stress and compassion fatigue (Figley) and burnout (Maslach and Leiter), explores moral injury through Shay and Litz, and uses Stamm's ProQOL. The UK Covid-19 Inquiry's findings on health and care staff show why the cost is shared. This module covers how organisations support staff who carry the cost of the work. It sets out the pressure, strain and burnout pathway, Proctor's three functions and Hawkins and Shohet's seven-eyed model of supervision, Schwartz Rounds and Maben's evaluation, and care after a traumatic event drawing on WHO psychological first aid, TRiM and NICE guideline NG116. Gibbs's reflective cycle and Achor and Gielan's work on recovery complete the picture.
What you'll develop
In this Bitesize, you will develop the ability to:
- Distinguish vicarious trauma, secondary traumatic stress, compassion fatigue, burnout and moral injury, and explain why each calls for a different response.
- Recognise early signs of strain at individual, team and organisational levels, using the three dimensions of burnout and the ProQOL framework with care.
- Plan how you will act before, during and after hard decisions to reduce moral injury and protect compassion satisfaction in your team.
- Explain the pressure, strain and burnout pathway and why recovery, not endurance, protects capacity over time.
- Outline how supervision, Schwartz Rounds and Gibbs's reflective cycle create protected reflective space, and what conditions make them work.
The Modules.
1 hour 15 minutes of learning.
- 06Vicarious Trauma, Compassion Fatigue and Moral InjuryThis module looks at the cost of caring and what leaders owe the people who carry it. It distinguishes vicarious trauma (McCann and Pearlman), secondary traumatic stress and compassion fatigue (Figley) and burnout (Maslach and Leiter), explores moral injury through Shay and Litz, and uses Stamm's ProQOL. The UK Covid-19 Inquiry's findings on health and care staff show why the cost is shared.36 min
- 07Supporting the WorkforceThis module covers how organisations support staff who carry the cost of the work. It sets out the pressure, strain and burnout pathway, Proctor's three functions and Hawkins and Shohet's seven-eyed model of supervision, Schwartz Rounds and Maben's evaluation, and care after a traumatic event drawing on WHO psychological first aid, TRiM and NICE guideline NG116. Gibbs's reflective cycle and Achor and Gielan's work on recovery complete the picture.36 min
Keep going.
Part of the Trauma-Informed Leadership and Organisations topic, also sold whole as Safe to heal.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Looking after the workforce, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
- The whole topicExplore, Safe to heal, 5 hours 30 minutes, £129. Already own the Bitesize? You pay £90.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Seen, safe and heard
