Looking after the workforce
Vicarious trauma, staff support and boundaries.
Two and a half hours on looking after the workforce: recognising vicarious trauma and moral injury, building support that works, and holding boundaries with compassion and honesty.
- Level
- Focus
- Learning time
- 2 hours 30 minutes
- Where
- Trauma-Informed Leadership and Organisations
- Price
- £69
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Leaders of teams who carry other people's distress in their daily work
Overview
This Focus looks at the cost of caring and what leaders owe the people who carry it. It begins by distinguishing vicarious trauma, compassion fatigue, burnout and moral injury, drawing on McCann and Pearlman, Figley, Maslach and Leiter, Shay and Litz, Stamm's ProQOL and the UK Covid-19 Inquiry. It then turns to support that works: the pressure, strain and burnout pathway, Hawkins and Shohet's seven-eyed model of supervision, Schwartz Rounds, Gibbs's reflective cycle and care after a traumatic event. The third module examines boundaries, the critique of ACEs and trauma language, and evidencing practice honestly. Three real cases, the Manchester Resilience Hub, Everyone In and Hillsborough, bring the threads together.
Aims
The aim is to help leaders recognise strain early at individual, team and organisational level, build reflective space and evidence-informed support into the working week, and hold trauma-informed boundaries honestly, so that staff recover rather than simply endure.
In summary, you will be able to:
- Diagnose signs of vicarious trauma, compassion fatigue, burnout and moral injury in your team and choose the different response each one calls for.
- Plan protected reflective space and an evidence-informed response to traumatic events at work, from psychological first aid to peer support and referral.
- Use an honest evidence framework and the main critiques of trauma language to judge your service's trauma-informed practice without overclaiming its impact.
What you'll develop
Through this Focus course, you will build the ability to:
- Distinguish vicarious trauma, secondary traumatic stress, compassion fatigue, burnout and moral injury, and explain why each calls for a different response.
- Recognise early signs of strain at individual, team and organisational levels, using the three dimensions of burnout and the ProQOL framework with care.
- Outline how supervision, Schwartz Rounds and Gibbs's reflective cycle create protected reflective space, and what conditions make them work.
- Plan an evidence-informed response to a traumatic event at work, from psychological first aid through active monitoring and peer support to referral.
- Use an honest evidence framework and the organisational self-check to judge your service's practice without overclaiming.
- Identify the threads the three cases share and use them to examine one process in your own organisation from the receiving end.
Built from 2 parts.
2 hours 30 minutes of learning.
- 01Caring for those who careVicarious trauma, moral injury and staff supportBitesize2 modules
- 02Kind and accountableBoundaries, critique and case studiesBitesize2 modules
Keep going.
Part of the Trauma-Informed Leadership and Organisations topic, also sold whole as Safe to heal.
Go deeper, and pay only the difference
- You are hereFocus, 2 hours 30 minutes, £69
- The whole topicExplore, Safe to heal, 5 hours 30 minutes, £129. Already own the Focus? You pay £60.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms