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Avanti Academy / Complexity, decisions and innovation / Solving Complex Problems and Decision Making / Bitesize
Bitesize

What matters most

Multi criteria decision analysis case studies.

Level
Bitesize
Learning time
1 hour 15 minutes
Where
Solving Complex Problems and Decision Making
Price
£39

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms

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Certificate of Completion

About this course

Overview and Outcomes.

Overview

This capstone brings no new theory. It reduces the toolkit to three questions, diagnose well, decide well and revisit both honestly, and applies it to three verified cases: the Boeing 737 MAX and MCAS, New Coke, and Birmingham City Council's Oracle programme. Each case is read against decision rights, satisficing, groupthink, market analysis, prospect theory and cost benefit analysis, showing how pressure overrides evidence and how to notice it in time. Many public decisions involve cost, quality, risk, community impact and deliverability, and forcing them into one number is not always honest. This module introduces Multi Criteria Decision Analysis as a way to make judgement visible: four steps from criteria to choice, simple weighted scoring and Saaty's Analytic Hierarchy Process, and its place in HM Treasury's Green Book. It stresses agreeing weights before scores and shows how the same framework can test or merely decorate a decision.

What you'll develop

In this Bitesize, you will develop the ability to:

  1. Analyse a real decision failure by naming the specific frameworks that were missing or not empowered.
  2. Explain why a channel that cannot override the schedule is not a genuine escalation route.
  3. Apply the toolkit to a live decision by testing the diagnosis, naming who decides, and booking a review point.
  4. Compare cost benefit analysis with MCDA and choose the tool that makes your real judgement visible.
  5. Plan an MCDA session that names criteria, agrees and records weights before scoring, and tests the result under alternative weightings.
What it covers

The Modules.

1 hour 15 minutes of learning.

  1. 15Applied Case Studies: CapstoneThis capstone brings no new theory. It reduces the toolkit to three questions, diagnose well, decide well and revisit both honestly, and applies it to three verified cases: the Boeing 737 MAX and MCAS, New Coke, and Birmingham City Council's Oracle programme. Each case is read against decision rights, satisficing, groupthink, market analysis, prospect theory and cost benefit analysis, showing how pressure overrides evidence and how to notice it in time.39 min
  2. 16Multi Criteria Decision Analysis: Weighing What MattersMany public decisions involve cost, quality, risk, community impact and deliverability, and forcing them into one number is not always honest. This module introduces Multi Criteria Decision Analysis as a way to make judgement visible: four steps from criteria to choice, simple weighted scoring and Saaty's Analytic Hierarchy Process, and its place in HM Treasury's Green Book. It stresses agreeing weights before scores and shows how the same framework can test or merely decorate a decision.39 min
Where it fits

Keep going.

Part of the Solving Complex Problems and Decision Making topic, also sold whole as Clear calls in complex times.

How credit works

Go deeper, and pay only the difference

  1. You are hereBitesize, 1 hour 15 minutes, £39
  2. Next stepFocus, Deciding together, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
  3. Explore, Tools for hard choices, 7 hours, £129. Already own the Bitesize? You pay £90.
  4. The whole topicImmerse, Clear calls in complex times, 13 hours 30 minutes, £249. Already own the Bitesize? You pay £210.

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms

Other Bitesize in the Solving Complex Problems and Decision Making topic

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