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Repair in practice
Bitesize

Repair in practice

Repairing trust in teams, organisations and yourself.

Level
Bitesize
Learning time
45 minutes
Where
The Apology Lab
Price
£39

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms

Go to the courseStart the free Taster

Certificate of Completion

About this course

Overview and Outcomes.

Overview

This module moves from principles to practice, exploring how trust is earned back with a team, across an organisation and within yourself. It covers candour as a leadership practice, reparation, restitution and oversight from Dirks, Lewicki and Zaheer, Mersey Care's just and restorative culture drawing on Dekker, an illustrative Welsh council composite, a ninety day repair plan and Kristin Neff's work on self-compassion.

What you'll develop

In this Bitesize, you will develop the ability to:

  1. Describe how reparation, restitution, checkable change and independent oversight put the social equilibrium and structural routes to repair into practice.
  2. Assess how Mersey Care's just and restorative culture changed the first question asked when things go wrong, and what its reported results show.
  3. Plan a ninety day trust repair that separates what is yours to own from what is systemic, while caring for yourself after a mistake.
What it covers

The Module.

45 minutes of learning.

  1. 03Repair in Practice: Teams, Organisations and YourselfThis module moves from principles to practice, exploring how trust is earned back with a team, across an organisation and within yourself. It covers candour as a leadership practice, reparation, restitution and oversight from Dirks, Lewicki and Zaheer, Mersey Care's just and restorative culture drawing on Dekker, an illustrative Welsh council composite, a ninety day repair plan and Kristin Neff's work on self-compassion.41 min
Where it fits

Keep going.

Part of the The Apology Lab topic, also sold whole as The Apology Lab.

How credit works

Go deeper, and pay only the difference

  1. You are hereBitesize, 45 minutes, £39
  2. The whole topicFocus, The Apology Lab, 2 hours, £69. Already own the Bitesize? You pay £30.

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms

Also part of: The worst day

Also Inside