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Seeing differently
Bitesize

Seeing differently

Reading data honestly and differing perceptions.

Level
Bitesize
Learning time
1 hour 15 minutes
Where
Understanding Data and Data Analysis
Price
£39

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms

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Certificate of Completion

About this course

Overview and Outcomes.

Overview

Most misreading of data is not deliberate; it comes from ordinary habits such as trusting an average or reacting to the latest month. This module looks at what averages hide, Walter Shewhart and W. Edwards Deming on common and special cause variation, four reasons things move together, four ways a sample misleads, five chart traps and Gerd Gigerenzer's natural frequencies, ending with a short check before acting on evidence. Capable, well-intentioned people often read the same figure in quite different ways. This module draws on Daniel Kahneman, Olivier Sibony and Cass Sunstein's work on noise, Dan Kahan's motivated numeracy study, Kahneman's fast and slow thinking and framing effects to explain why, and sets out five lenses every reader brings. It offers six steps of decision hygiene so that a team can read data well together.

What you'll develop

In this Bitesize, you will develop the ability to:

  1. Distinguish common cause from special cause variation, and explain why reacting to every movement as a signal, which Deming called tampering, makes a stable process worse.
  2. Identify which of causation, reverse causation, confounding and chance best explains two things moving together, and recognise the four ways a sample can mislead.
  3. Use plain questions to expose what averages, charts and relative risk figures leave out before you act on them.
  4. Explain how noise, motivated numeracy, fast thinking and framing lead capable people to read the same data differently.
  5. Recognise the five lenses of prior beliefs, professional lens, role and stake, identity and experience in your own reading and in others'.
  6. Apply the six steps of decision hygiene so that a team or board reads data independently before combining views.
What it covers

The Modules.

1 hour 15 minutes of learning.

  1. 04Reading Data HonestlyMost misreading of data is not deliberate; it comes from ordinary habits such as trusting an average or reacting to the latest month. This module looks at what averages hide, Walter Shewhart and W. Edwards Deming on common and special cause variation, four reasons things move together, four ways a sample misleads, five chart traps and Gerd Gigerenzer's natural frequencies, ending with a short check before acting on evidence.38 min
  2. 05The Same Data Point, Seen DifferentlyCapable, well-intentioned people often read the same figure in quite different ways. This module draws on Daniel Kahneman, Olivier Sibony and Cass Sunstein's work on noise, Dan Kahan's motivated numeracy study, Kahneman's fast and slow thinking and framing effects to explain why, and sets out five lenses every reader brings. It offers six steps of decision hygiene so that a team can read data well together.39 min
Where it fits

Keep going.

Part of the Understanding Data and Data Analysis topic, also sold whole as Beyond the dashboard.

How credit works

Go deeper, and pay only the difference

  1. You are hereBitesize, 1 hour 15 minutes, £39
  2. Next stepFocus, Collecting and reading data, 3 hours, £69. Already own the Bitesize? You pay £30.
  3. Explore, Data and judgement, 6 hours, £129. Already own the Bitesize? You pay £90.
  4. The whole topicImmerse, Beyond the dashboard, 11 hours, £249. Already own the Bitesize? You pay £210.

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms

Also part of: Leading with data and digital, From data to decisions