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Flow and the freedom to test
Avanti Academy / Strategy and the future / Agile and New Ways of Working / Bitesize
Bitesize

Flow and the freedom to test

Lean, Kanban and test-and-learn.

Level
Bitesize
Learning time
1 hour 15 minutes
Where
Agile and New Ways of Working
Price
£39

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms

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Certificate of Completion

About this course

Overview and Outcomes.

Overview

Most of the time work is not being worked on; it is waiting. This module explores the Toyota Production System and the andon cord, Womack and Jones's five principles of Lean, Ohno's seven wastes in public service terms, and John Seddon's failure demand and critique of tool-driven Lean. It then covers David Anderson's Kanban method and Little's Law, with Virginia Mason and its NHS partnership as the case. A pilot is built to succeed; an experiment is built to learn. This module covers Eric Ries's build, measure, learn loop, the minimum viable product and the choice to pivot or persevere, testable hypotheses from Gothelf and Seiden's Lean UX, and assumption mapping from Bland and Osterwalder. It sets out what makes an experiment safe to fail in public services, with Dropbox and the government's Humphrey Consult tool as cases.

What you'll develop

In this Bitesize, you will develop the ability to:

  1. Identify waste and failure demand in your own service, using Ohno's seven wastes and Seddon's distinction between value demand and failure demand.
  2. Apply the Kanban practices and Little's Law to explain why limiting work in progress shortens waits for the people you serve.
  3. Assess whether your organisation has the conditions for improvement to last, drawing on Toyota, Seddon's critique and the Virginia Mason evaluation.
  4. Distinguish a pilot from an experiment, and use Ries's terms, minimum viable product, validated learning, pivot and persevere, precisely.
  5. Write a testable hypothesis with a belief, a change, a signal and an exit, and use assumption mapping to choose the riskiest assumption to test first.
  6. Design experiments in public services that are safe to fail, protecting safeguarding, legal duties, consent and a route back to the existing service.
What it covers

The Modules.

1 hour 15 minutes of learning.

  1. 04Lean and Kanban: Flow, Waste and Continuous ImprovementMost of the time work is not being worked on; it is waiting. This module explores the Toyota Production System and the andon cord, Womack and Jones's five principles of Lean, Ohno's seven wastes in public service terms, and John Seddon's failure demand and critique of tool-driven Lean. It then covers David Anderson's Kanban method and Little's Law, with Virginia Mason and its NHS partnership as the case.41 min
  2. 05Experimentation: Lean Startup, Test and Learn, and Safe-to-FailA pilot is built to succeed; an experiment is built to learn. This module covers Eric Ries's build, measure, learn loop, the minimum viable product and the choice to pivot or persevere, testable hypotheses from Gothelf and Seiden's Lean UX, and assumption mapping from Bland and Osterwalder. It sets out what makes an experiment safe to fail in public services, with Dropbox and the government's Humphrey Consult tool as cases.39 min
Where it fits

Keep going.

Part of the Agile and New Ways of Working topic, also sold whole as Lighter, faster, more human.

How credit works

Go deeper, and pay only the difference

  1. You are hereBitesize, 1 hour 15 minutes, £39
  2. Next stepFocus, The agile mind, 3 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
  3. Explore, Agile from the ground up, 6 hours, £129. Already own the Bitesize? You pay £90.
  4. The whole topicImmerse, Lighter, faster, more human, 11 hours 30 minutes, £249. Already own the Bitesize? You pay £210.

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms

Also part of: Leading with data and digital, Digital with people in charge, Built to adapt

Other Bitesize in the Agile and New Ways of Working topic

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