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New shapes for organisations
Avanti Academy / Strategy and the future / Agile and New Ways of Working / Bitesize
Bitesize

New shapes for organisations

Self-management and agile public services.

Level
Bitesize
Learning time
1 hour 15 minutes
Where
Agile and New Ways of Working
Price
£39

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms

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Certificate of Completion

About this course

Overview and Outcomes.

Overview

Some organisations have gone beyond giving teams more freedom and redesigned authority itself. This module compares Dignan's old and new operating systems, tests Frederic Laloux's teal organisations against their critics, and reads Buurtzorg, Morningstar, Zappos and Haier alongside Hamel and Zanini's Humanocracy. It shows why distributed authority depends on clear decision rights and the advice process, not on removing structure. Public services must learn fast without failing the people who depend on them. This module looks at how the Government Digital Service made agile accountable, from GOV.UK to the Design Council's Double Diamond, the discovery to retirement lifecycle, and the UK and Welsh service standards. It considers agile under public duty, including the Well-being of Future Generations Act, and reads the National Audit Office's findings on Universal Credit.

What you'll develop

In this Bitesize, you will develop the ability to:

  1. Distinguish the old operating system built for predictability from the new one built for adaptability, and judge whether a rule in your team is necessary or simply inherited.
  2. Assess the evidence behind teal organisations and the Buurtzorg, Morningstar, Zappos and Haier cases, recognising what each does and does not show.
  3. Apply clear decision rights and the advice process so that authority in your team is distributed but explicit.
  4. Explain how public services can learn early and safely, using the Double Diamond and the discovery, alpha, beta, live and retirement lifecycle.
  5. Use the UK Service Standard and the Digital Service Standard for Wales as questions rather than a checklist, building statutory, equality and procurement duties in from the start.
  6. Judge how evidence from critics outside the delivery team should be handled in a major change, drawing on the National Audit Office's findings on Universal Credit.
What it covers

The Modules.

1 hour 15 minutes of learning.

  1. 10Self-Management and New Organisational FormsSome organisations have gone beyond giving teams more freedom and redesigned authority itself. This module compares Dignan's old and new operating systems, tests Frederic Laloux's teal organisations against their critics, and reads Buurtzorg, Morningstar, Zappos and Haier alongside Hamel and Zanini's Humanocracy. It shows why distributed authority depends on clear decision rights and the advice process, not on removing structure.40 min
  2. 11Agile in Public Services: Standards, Service Design and WalesPublic services must learn fast without failing the people who depend on them. This module looks at how the Government Digital Service made agile accountable, from GOV.UK to the Design Council's Double Diamond, the discovery to retirement lifecycle, and the UK and Welsh service standards. It considers agile under public duty, including the Well-being of Future Generations Act, and reads the National Audit Office's findings on Universal Credit.41 min
Where it fits

Keep going.

Part of the Agile and New Ways of Working topic, also sold whole as Lighter, faster, more human.

How credit works

Go deeper, and pay only the difference

  1. You are hereBitesize, 1 hour 15 minutes, £39
  2. Next stepFocus, Agile across the organisation, 4 hours, £69. Already own the Bitesize? You pay £30.
  3. Explore, Reworking work, 5 hours 30 minutes, £129. Already own the Bitesize? You pay £90.
  4. The whole topicImmerse, Lighter, faster, more human, 11 hours 30 minutes, £249. Already own the Bitesize? You pay £210.

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms

Also part of: Built to adapt

Other Bitesize in the Agile and New Ways of Working topic

See all in Agile and New Ways of Working