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Where and how we work
Avanti Academy / Strategy and the future / Agile and New Ways of Working / Bitesize
Bitesize

Where and how we work

Hybrid, remote and flexible working evidence and law.

Level
Bitesize
Learning time
1 hour 15 minutes
Where
Agile and New Ways of Working
Price
£39

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms

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Certificate of Completion

About this course

Overview and Outcomes.

Overview

Few management subjects produce stronger opinions on thinner evidence than hybrid and remote work. This module separates what we know from what is contested, from return-to-office mandates and survey data to proximity bias and hybrid's failure mode, and sets out five steps for designing hybrid on purpose. It closes with the Trip.com randomised trial by Nick Bloom and colleagues, and what it means for public services. Flexible working decisions are made every week and shape recruitment, retention, wellbeing and fairness. This module traces the right to request from 2003 to the day-one right of April 2024 and the Employment Rights Act 2025, sets out the eight statutory business reasons for refusal, and explains how inflexibility can amount to indirect discrimination. It also covers rota-based teams, the right to disconnect and Wales's remote working ambition.

What you'll develop

In this Bitesize, you will develop the ability to:

  1. Assess evidence on hybrid and remote work, distinguishing randomised trials and hard data from opinion and survey findings.
  2. Plan a hybrid arrangement for your team that starts from the work, uses a team working agreement and anchor days, and builds in parity and fairness for frontline roles.
  3. Apply the lessons of the Trip.com trial to test working arrangements as experiments and measure outcomes rather than presence.
  4. Set out the current right to request flexible working, how it has developed, and the eight statutory business reasons an employer may give for refusal.
  5. Recognise when an inflexible rule may amount to indirect discrimination, and check your team's decisions for patterns affecting carers, disabled staff and older workers.
  6. Design flexibility for roles that cannot be done remotely, and judge flexible working policy by its outcomes rather than its uptake.
What it covers

The Modules.

1 hour 15 minutes of learning.

  1. 12Hybrid and Remote Work: What the Evidence SaysFew management subjects produce stronger opinions on thinner evidence than hybrid and remote work. This module separates what we know from what is contested, from return-to-office mandates and survey data to proximity bias and hybrid's failure mode, and sets out five steps for designing hybrid on purpose. It closes with the Trip.com randomised trial by Nick Bloom and colleagues, and what it means for public services.40 min
  2. 13Flexible Working: Law, Policy and PracticeFlexible working decisions are made every week and shape recruitment, retention, wellbeing and fairness. This module traces the right to request from 2003 to the day-one right of April 2024 and the Employment Rights Act 2025, sets out the eight statutory business reasons for refusal, and explains how inflexibility can amount to indirect discrimination. It also covers rota-based teams, the right to disconnect and Wales's remote working ambition.40 min
Where it fits

Keep going.

Part of the Agile and New Ways of Working topic, also sold whole as Lighter, faster, more human.

How credit works

Go deeper, and pay only the difference

  1. You are hereBitesize, 1 hour 15 minutes, £39
  2. Next stepFocus, The shape of work to come, 4 hours, £69. Already own the Bitesize? You pay £30.
  3. Explore, Reworking work, 5 hours 30 minutes, £129. Already own the Bitesize? You pay £90.
  4. The whole topicImmerse, Lighter, faster, more human, 11 hours 30 minutes, £249. Already own the Bitesize? You pay £210.

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms

Other Bitesize in the Agile and New Ways of Working topic

See all in Agile and New Ways of Working