Finding your voice
Communication skills for new managers.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Aspiring Managers
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
This capstone introduces no new theory; it shows the whole programme working in real situations. You follow Julie Zhuo's move into management framework by framework, and a newly promoted shift supervisor whose steady habits compounded into better results, then apply the same toolkit to your own team. The message throughout is that this transition rewards deliberateness far more than instinct. For a manager, communication is very largely the job itself. This module uses Barbara Minto's Pyramid Principle to put the answer first for different audiences, helps you choose the right channel and build a communication rhythm your team can predict, and draws lessons from Amazon's six page memo. It closes with simple ways to check that a message has actually landed.
What you'll develop
In this Bitesize, you will develop the ability to:
- Read a management case actively by diagnosing the situation, finding the deliberate choice and tracing the outcome to the habit behind it.
- Connect events in a real management case to the programme's five central ideas.
- Apply the programme's toolkit to your own team to draft a first ninety day plan.
- Structure a message using the Pyramid Principle, stating the answer first and supporting it with your two or three strongest reasons.
- Choose the right channel for a message and set a predictable communication rhythm for your team.
The Modules.
1 hour 15 minutes of learning.
- 06Applied Case Studies: CapstoneThis capstone introduces no new theory; it shows the whole programme working in real situations. You follow Julie Zhuo's move into management framework by framework, and a newly promoted shift supervisor whose steady habits compounded into better results, then apply the same toolkit to your own team. The message throughout is that this transition rewards deliberateness far more than instinct.35 min
- 07Communicating as a New ManagerFor a manager, communication is very largely the job itself. This module uses Barbara Minto's Pyramid Principle to put the answer first for different audiences, helps you choose the right channel and build a communication rhythm your team can predict, and draws lessons from Amazon's six page memo. It closes with simple ways to check that a message has actually landed.36 min
Keep going.
Part of the Aspiring Managers topic, also sold whole as Ready to lead others.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Your team, your voice, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
- The whole topicExplore, Ready to lead others, 5 hours 30 minutes, £129. Already own the Bitesize? You pay £90.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Other Bitesize in the Aspiring Managers topic
- From doing to leadingWhat changes when you become a manager30 minutes£39
- Your first ninety daysNew manager transition, identity and confidence1 hour 15 minutes£39
- The first conversationsDelegation and feedback for new managers1 hour 15 minutes£39
- Building your first teamRecruiting, onboarding and building a network1 hour 15 minutes£39