An organisation that listens
Leading engagement: applied case studies.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Engagement and Participation
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
Whether engagement flourishes depends more on leadership than on technique. This module shows why engagement is a culture rather than a team, sets out four leadership behaviours of curiosity, humility, following through and sharing power, and covers the governance of engagement and the questions boards and members should ask. It explores building capability, why the hardest decisions need legitimacy, the Wigan Deal and Newham's permanent Citizens' Assembly. This capstone adds no new theory; it tests the ideas of the programme against three real places. Using five questions on context, power, method, change and transfer, it reads the Blaenau Gwent Climate Assembly, the Lambeth Living Well Collaborative and Every One Every Day in Barking and Dagenham through the frameworks of the topic, sets them side by side, and asks you to apply the whole approach to one real decision of your own.
What you'll develop
In this Bitesize, you will develop the ability to:
- Distinguish the team model of engagement from the culture model and describe the four leadership behaviours that make engagement real.
- Use the governance pyramid and the four areas of purpose, reach, influence and follow-through to assess whether engagement informing a decision was good enough.
- Match the level of involvement to the difficulty of a decision and explain how involving people in hard choices earns a legitimacy dividend.
- Use the five questions of context, power, method, change and transfer to read any engagement case.
- Compare the Blaenau Gwent, Lambeth and Every One Every Day cases by who decided, time frame, evidence and risk, using the frameworks of the topic.
The Modules.
1 hour 15 minutes of learning.
- 16Leading an Engaging OrganisationWhether engagement flourishes depends more on leadership than on technique. This module shows why engagement is a culture rather than a team, sets out four leadership behaviours of curiosity, humility, following through and sharing power, and covers the governance of engagement and the questions boards and members should ask. It explores building capability, why the hardest decisions need legitimacy, the Wigan Deal and Newham's permanent Citizens' Assembly.39 min
- 17Capstone: Applied Case StudiesThis capstone adds no new theory; it tests the ideas of the programme against three real places. Using five questions on context, power, method, change and transfer, it reads the Blaenau Gwent Climate Assembly, the Lambeth Living Well Collaborative and Every One Every Day in Barking and Dagenham through the frameworks of the topic, sets them side by side, and asks you to apply the whole approach to one real decision of your own.41 min
Keep going.
Part of the Engagement and Participation topic, also sold whole as Nothing about us without us.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Power shared, impact shown, 4 hours, £69. Already own the Bitesize? You pay £30.
- Explore, Sharing power, 5 hours, £129. Already own the Bitesize? You pay £90.
- The whole topicImmerse, Nothing about us without us, 11 hours, £249. Already own the Bitesize? You pay £210.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Other Bitesize in the Engagement and Participation topic
- Knowing who you serveCustomer insight and community engagement2 hours£39
- From awareness to advocacyEngagement continuum, communication and trust1 hour 15 minutes£39
- Hearing every voicePublic consultation law and inclusive engagement1 hour 15 minutes£39
- Deciding togetherDeliberative democracy and digital engagement1 hour 15 minutes£39
- Designing with peopleCo-design and experience-based co-design1 hour 15 minutes£39
- Sharing power in practiceCo-production theory and practice in Wales1 hour 15 minutes£39