Valuing expertise by experience
Lived experience leadership and evaluation.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Engagement and Participation
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
Lived experience leadership moves people from being consulted to leading change. This module treats lived experience as expertise, using Baljeet Sandhu's three forms of expertise, and sets out a spectrum of roles from feedback to leadership, including peer roles. It covers the conditions for sustainable leadership, protecting people who share their stories through Arlie Hochschild's idea of emotional labour, tokenism versus genuine leadership, Recovery Colleges and five steps for leaders. Engagement is easy to count and hard to evaluate. This module moves from outputs to process quality, influence and outcomes, uses Rowe and Frewer's acceptance and process criteria, and shows how a big response can still miss people. It examines Scotland's National Standards for Community Engagement, the strengths and limits of you said, we did, Tenant Satisfaction Measures, participants' own evaluation and participatory budgeting in Scotland, so that you measure to learn, not to defend.
What you'll develop
In this Bitesize, you will develop the ability to:
- Explain Sandhu's lived, learnt and practice expertise and place your organisation's lived experience roles on the spectrum from feedback to leadership.
- Assess whether pay, support, supervision and power are in place to sustain lived experience leadership and peer roles.
- Distinguish tokenism from genuine leadership and apply principles that protect people who share their stories.
- Distinguish outputs, process quality, influence and outcomes, and set at least one measure at each level before an engagement exercise begins.
- Apply Rowe and Frewer's criteria and Scotland's National Standards to assess the quality and representativeness of an engagement process.
The Modules.
1 hour 15 minutes of learning.
- 14Lived Experience LeadershipLived experience leadership moves people from being consulted to leading change. This module treats lived experience as expertise, using Baljeet Sandhu's three forms of expertise, and sets out a spectrum of roles from feedback to leadership, including peer roles. It covers the conditions for sustainable leadership, protecting people who share their stories through Arlie Hochschild's idea of emotional labour, tokenism versus genuine leadership, Recovery Colleges and five steps for leaders.40 min
- 15Measuring and Evaluating EngagementEngagement is easy to count and hard to evaluate. This module moves from outputs to process quality, influence and outcomes, uses Rowe and Frewer's acceptance and process criteria, and shows how a big response can still miss people. It examines Scotland's National Standards for Community Engagement, the strengths and limits of you said, we did, Tenant Satisfaction Measures, participants' own evaluation and participatory budgeting in Scotland, so that you measure to learn, not to defend.39 min
Keep going.
Part of the Engagement and Participation topic, also sold whole as Nothing about us without us.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Power shared, impact shown, 4 hours, £69. Already own the Bitesize? You pay £30.
- Explore, Sharing power, 5 hours, £129. Already own the Bitesize? You pay £90.
- The whole topicImmerse, Nothing about us without us, 11 hours, £249. Already own the Bitesize? You pay £210.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Other Bitesize in the Engagement and Participation topic
- Knowing who you serveCustomer insight and community engagement2 hours£39
- From awareness to advocacyEngagement continuum, communication and trust1 hour 15 minutes£39
- Hearing every voicePublic consultation law and inclusive engagement1 hour 15 minutes£39
- Deciding togetherDeliberative democracy and digital engagement1 hour 15 minutes£39
- Designing with peopleCo-design and experience-based co-design1 hour 15 minutes£39
- Sharing power in practiceCo-production theory and practice in Wales1 hour 15 minutes£39