
Change with people, not to them
Employee engagement and large-scale change.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Leading through Change and Conflict
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
What if change started with what already works? This module explores Cooperrider and Srivastva's appreciative inquiry and its 4-D cycle, Bushe and Kassam's evidence on when it transforms, positive deviance from Pascale and the Sternins, and Bolden's review of distributed leadership. Compassionate Frome and the Wigan Deal show communities as partners rather than recipients, and why asset-based working is a culture to grow, not a tool to adopt. Every system project is a change project, and scale magnifies everything, including silence. This module covers how UK government assures major projects through NISTA, the National Audit Office's four root causes of programme trouble, optimism bias and Lovallo and Kahneman's outside view, a technology-enabled change grid, and the NAO's evidence on reorganisation. Birmingham City Council's Oracle programme shows what happens when these lessons are missed together.
What you'll develop
In this Bitesize, you will develop the ability to:
- Describe the 4-D cycle of appreciative inquiry and assess when it produces transformational rather than merely positive change.
- Use positive deviance to find and learn from local outliers, with care about luck and context.
- Plan a hybrid mix of held and shared decisions and apply asset-based lessons from Frome and Wigan.
- Use the NAO's four root causes of scope, planning, interdependencies and oversight as a health check on any programme.
- Explain optimism bias and apply the outside view and reference class forecasting when reviewing a business case.
The Modules.
1 hour 15 minutes of learning.
- 08Engagement, Participation and Distributed ChangeWhat if change started with what already works? This module explores Cooperrider and Srivastva's appreciative inquiry and its 4-D cycle, Bushe and Kassam's evidence on when it transforms, positive deviance from Pascale and the Sternins, and Bolden's review of distributed leadership. Compassionate Frome and the Wigan Deal show communities as partners rather than recipients, and why asset-based working is a culture to grow, not a tool to adopt.40 min
- 09Change at Scale: Programmes, Technology and ReorganisationEvery system project is a change project, and scale magnifies everything, including silence. This module covers how UK government assures major projects through NISTA, the National Audit Office's four root causes of programme trouble, optimism bias and Lovallo and Kahneman's outside view, a technology-enabled change grid, and the NAO's evidence on reorganisation. Birmingham City Council's Oracle programme shows what happens when these lessons are missed together.40 min
Keep going.
Part of the Leading through Change and Conflict topic, also sold whole as Through change, together.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Culture, scale and friction, 4 hours, £69. Already own the Bitesize? You pay £30.
- Explore, Leading change, 6 hours, £129. Already own the Bitesize? You pay £90.
- The whole topicImmerse, Through change, together, 11 hours, £249. Already own the Bitesize? You pay £210.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Beyond our own walls, Change that sticks, Built to adapt
Other Bitesize in the Leading through Change and Conflict topic
- Why change is hardLewin, Kotter, Bridges and the change curve2 hours£39
- The human side of changeResistance to change and communicating change1 hour 15 minutes£39
- Where culture meets changeOrganisational culture and public sector change1 hour 15 minutes£39
- Where conflict comes fromUnderstanding workplace conflict and escalation1 hour 15 minutes£39
- The conversations we avoidConflict styles and difficult conversations1 hour 15 minutes£39
- Conflict across the boundariesTeam conflict, justice and industrial relations1 hour 15 minutes£39
Also Inside
Leading peopleChange that sticksImmerse10 hours£249
Communities and systemsBeyond our own wallsFlagship19 hours£499
Leading peoplePlaces people want to workSignatureLive with Jon and AmandaBespokeTalk to us about Places people want to work →
Leading peopleLeading togetherSignatureLive with Jon and AmandaBespokeTalk to us about Leading together →