
A seat that carries weight
Lived experience in governance and peer work.
- Level
- Bitesize
- Learning time
- 1 hour 45 minutes
- Where
- Lived Experience
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
If lived experience never reaches the rooms where budgets are set and leaders appointed, it stays one step removed from real decisions. This module maps governance roles on a spectrum of power, compares board seats with advisory groups, and sets out five steps to equal status. It covers conflicts and confidentiality, why one token trustee is a risk, and two cases: CQC Experts by Experience and Poplar HARCA, read through Arnstein's ladder. Peer support is help from people who have been through something themselves, and it now sits inside many public services. This module sets out its core qualities of shared experience, mutuality, hope and choice, drawing on Shery Mead's work, and reads the White and colleagues meta-analysis honestly. It explains how peer roles drift, how to protect what you hired, the Hearing Voices Network case, and six steps to a lasting peer workforce. Personal accounts can change minds in a way data rarely does, but they can cost the teller a great deal. This module distinguishes story as expertise from story as spectacle, applies Arlie Hochschild's concept of emotional labour, and examines re-traumatisation and where harm tends to come from. It sets out consent as an ongoing process, an insight and detail matrix, a six-stage protocol for sharing, and the organisation's duty of care.
What you'll develop
In this Bitesize, you will develop the ability to:
- Compare governance roles, from reference groups to board seats, and assess what each position can realistically change.
- Plan how to build equal status for lived experience members through open recruitment, induction, ongoing support, pay and joint review.
- Explain the four core qualities of peer support and use them to review a peer role in your own organisation.
- Describe what the research evidence on peer support does and does not show, and avoid overclaiming its benefits.
- Distinguish story as expertise from story as spectacle and explain why sharing lived experience is emotional labour.
The Modules.
1 hour 45 minutes of learning.
- 03Lived Experience in Governance, Inspection and BoardsIf lived experience never reaches the rooms where budgets are set and leaders appointed, it stays one step removed from real decisions. This module maps governance roles on a spectrum of power, compares board seats with advisory groups, and sets out five steps to equal status. It covers conflicts and confidentiality, why one token trustee is a risk, and two cases: CQC Experts by Experience and Poplar HARCA, read through Arnstein's ladder.37 min
- 04Peer Support and the Peer WorkforcePeer support is help from people who have been through something themselves, and it now sits inside many public services. This module sets out its core qualities of shared experience, mutuality, hope and choice, drawing on Shery Mead's work, and reads the White and colleagues meta-analysis honestly. It explains how peer roles drift, how to protect what you hired, the Hearing Voices Network case, and six steps to a lasting peer workforce.37 min
- 05Telling Your Story: Consent, Safety and Emotional LabourPersonal accounts can change minds in a way data rarely does, but they can cost the teller a great deal. This module distinguishes story as expertise from story as spectacle, applies Arlie Hochschild's concept of emotional labour, and examines re-traumatisation and where harm tends to come from. It sets out consent as an ongoing process, an insight and detail matrix, a six-stage protocol for sharing, and the organisation's duty of care.36 min
Keep going.
Part of the Lived Experience topic, also sold whole as Experts by experience.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 45 minutes, £39
- Next stepFocus, Expertise by experience, 3 hours, £69. Already own the Bitesize? You pay £30.
- The whole topicExplore, Experts by experience, 5 hours 30 minutes, £129. Already own the Bitesize? You pay £90.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms