A team that is well
Psychological safety, help-seeking and self-care.
A focused two and a half hours on building a team that is well: reducing stigma, psychological safety, responding to crisis with care, and burnout and self-care.
- Level
- Focus
- Learning time
- 2 hours 30 minutes
- Where
- Mental Health at Work for Managers
- Price
- £69
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Content Note.
This topic is about mental health at work. Part 3, Safe to Speak, Safe to Seek Help, talks about suicide and how to respond when someone is in crisis. It follows the Samaritans' guidance on talking about suicide safely and gives no detail of methods. Take it at your own pace, pause whenever you need to, and come back to it later if that helps.
If you need to talk to someone now, call Samaritans free on 116 123, any time, day or night. For urgent mental health help, call NHS 111 (in Wales press 2, in England choose option 2; in Scotland NHS 24 is also on 111). In Northern Ireland, call Lifeline on 0808 808 8000. If a life is at risk, call 999.
Overview and Outcomes.
Who It's For
Managers building team cultures where help-seeking is normal
Overview
Whether people speak up about their mental health depends largely on the culture around them. This programme looks at the team as a whole. It explores Corrigan's forms of stigma, language that helps, Edmondson's psychological safety and Dekker's just culture as applied at Mersey Care. It approaches moments of crisis gently and with hope, setting out how to notice, ask directly, connect people with help and respond with care after a loss, with safe messaging throughout. It then turns to burnout, through Maslach and Leiter, and to managers' own wellbeing, before closing with Barber, the pandemic and moral injury, and an illustrative return from absence.
Aims
This programme aims to develop managers who build teams where people feel safe to speak, seek help and recover. It is for managers who want to reduce stigma, respond with care when someone is in crisis, and look after their own wellbeing as well as their team's, choosing recovery over endurance.
In summary, you will be able to:
- Explain how stigma, psychological safety and just culture shape whether people disclose difficulty and seek help within a team.
- Respond with care and confidence when a colleague may be in crisis, connecting them with appropriate support and following safe messaging guidance.
- Plan practical ways to prevent burnout and sustain your own and your team's wellbeing, drawing on lessons from real cases of strain and recovery.
What you'll develop
Through this Focus course, you will build the ability to:
- Distinguish public stigma, self-stigma and structural stigma, and explain how label avoidance keeps people silent.
- Apply Edmondson's three moves of setting the stage, inviting participation and responding productively to build psychological safety in your team.
- Explain why asking directly and calmly about suicide helps rather than harms, using the evidence on common myths.
- Apply a five step route of notice, ask and listen, keep safe, connect and follow up when you are worried about someone at work.
- Describe the pathway from pressure to strain to burnout and identify Maslach and Leiter's three dimensions of burnout.
- Explain why, following Barber v Somerset County Council, knowing that someone is struggling creates a duty to take the initiative.
Built from 2 parts.
2 hours 30 minutes of learning.
- 01Safe to speak, safe to seek helpPsychological safety and suicide awarenessBitesize2 modules
- 02Caring for your team and yourselfManager wellbeing and team support in practiceBitesize2 modules
Keep going.
Part of the Mental Health at Work for Managers topic, also sold whole as Minds that matter.
Go deeper, and pay only the difference
- You are hereFocus, 2 hours 30 minutes, £69
- The whole topicExplore, Minds that matter, 5 hours 30 minutes, £129. Already own the Focus? You pay £60.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Well at work