Caring for your team and yourself
Manager wellbeing and team support in practice.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Mental Health at Work for Managers
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Content Note.
This topic is about mental health at work. Part 3, Safe to Speak, Safe to Seek Help, talks about suicide and how to respond when someone is in crisis. It follows the Samaritans' guidance on talking about suicide safely and gives no detail of methods. Take it at your own pace, pause whenever you need to, and come back to it later if that helps.
If you need to talk to someone now, call Samaritans free on 116 123, any time, day or night. For urgent mental health help, call NHS 111 (in Wales press 2, in England choose option 2; in Scotland NHS 24 is also on 111). In Northern Ireland, call Lifeline on 0808 808 8000. If a life is at risk, call 999.
Overview and Outcomes.
Overview
This module recognises how much managers carry and turns attention to both the team and the manager. It traces the pathway from pressure to strain to burnout, using Christina Maslach and Michael Leiter's three dimensions and the World Health Organization's view of burnout as an occupational phenomenon. It also covers what leaks when leaders are anxious, routes to support, psychological first aid after trauma, and Achor and Gielan's case for recovery over endurance. This capstone reads three cases through the whole picture of managing mental health at work: Barber v Somerset County Council, the House of Lords duty of care case; health and care staff in the Covid-19 pandemic, drawing on the UK Covid-19 Inquiry and Williamson, Murphy and Greenberg on moral injury; and Dafydd, an illustrative council officer returning from absence. It closes with a simple loop: notice, ask, adjust, follow up.
What you'll develop
In this Bitesize, you will develop the ability to:
- Describe the pathway from pressure to strain to burnout and identify Maslach and Leiter's three dimensions of burnout.
- Identify the routes to support for your team, including the employee assistance programme, occupational health and peer support, and how to respond after a traumatic event.
- Plan your own support, boundaries and recovery so that you can sustain steadiness over time.
- Explain why, following Barber v Somerset County Council, knowing that someone is struggling creates a duty to take the initiative.
- Apply the lenses of work design, conversation, law, absence and culture to analyse a case and identify what a manager should do.
The Modules.
1 hour 15 minutes of learning.
- 08Looking After Your Team, and YourselfThis module recognises how much managers carry and turns attention to both the team and the manager. It traces the pathway from pressure to strain to burnout, using Christina Maslach and Michael Leiter's three dimensions and the World Health Organization's view of burnout as an occupational phenomenon. It also covers what leaks when leaders are anxious, routes to support, psychological first aid after trauma, and Achor and Gielan's case for recovery over endurance.36 min
- 09Applied Case Studies: CapstoneThis capstone reads three cases through the whole picture of managing mental health at work: Barber v Somerset County Council, the House of Lords duty of care case; health and care staff in the Covid-19 pandemic, drawing on the UK Covid-19 Inquiry and Williamson, Murphy and Greenberg on moral injury; and Dafydd, an illustrative council officer returning from absence. It closes with a simple loop: notice, ask, adjust, follow up.40 min
Keep going.
Part of the Mental Health at Work for Managers topic, also sold whole as Minds that matter.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, A team that is well, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
- The whole topicExplore, Minds that matter, 5 hours 30 minutes, £129. Already own the Bitesize? You pay £90.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Steady under pressure, Well at work
