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Avanti Academy / Managing well / Mental Health at Work for Managers

Mental Health at Work for Managers

Minds that matter · 9 modules · 5 hours 30 minutes in all

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Captions and full transcripts on every slide · Organisations can pay by invoice

Before you start

Content Note.

This topic is about mental health at work. Part 3, Safe to Speak, Safe to Seek Help, talks about suicide and how to respond when someone is in crisis. It follows the Samaritans' guidance on talking about suicide safely and gives no detail of methods. Take it at your own pace, pause whenever you need to, and come back to it later if that helps.

If you need to talk to someone now, call Samaritans free on 116 123, any time, day or night. For urgent mental health help, call NHS 111 (in Wales press 2, in England choose option 2; in Scotland NHS 24 is also on 111). In Northern Ireland, call Lifeline on 0808 808 8000. If a life is at risk, call 999.

About this topic

Course overview.

Managers are not therapists, but they make a real difference to how people feel at work. This topic covers the manager's role in mental health, designing out harm, starting a supportive conversation, the legal basics of disability and reasonable adjustments, and supporting a return to work. It looks at stigma and psychological safety, includes suicide awareness and responding to crisis, and ends with looking after your team and yourself.

Outcomes

What you will gain.

  1. Confident conversations

    Notice when someone may be struggling and open a supportive conversation, without diagnosing.

  2. Support that works

    Know the law on adjustments and help people stay in or return to work.

  3. Safe to speak

    Reduce stigma, respond calmly to crisis and look after yourself too.

See all 6 learning outcomes

Across this Explore, you will develop the ability to:

  1. Explain the dual continua model and why the absence of a diagnosis is not the same as being well.
  2. Identify changes in work, behaviour, energy and relationships that may signal someone is struggling, without attempting a diagnosis.
  3. Explain when a mental health condition meets the Equality Act 2010 definition of disability, and why a diagnosis is not the test.
  4. Distinguish public stigma, self-stigma and structural stigma, and explain how label avoidance keeps people silent.
  5. Explain why asking directly and calmly about suicide helps rather than harms, using the evidence on common myths.
  6. Explain why, following Barber v Somerset County Council, knowing that someone is struggling creates a duty to take the initiative.
What it covers

The modules.

Focus · The manager's role

5 modules · 3 hours
  1. 01Foundations: Mental Health at Work and the Manager's RoleFree Taster36 min

    This module sets out why mental health belongs in every manager's job, using recent prevalence and cost data from the Adult Psychiatric Morbidity Survey, the Health and Safety Executive and Deloitte. It introduces Corey Keyes' dual continua model, makes clear what a manager is and is not, and covers Stevenson and Farmer's six Thriving at Work standards, good work as protection, and mental health policy in Wales and England.

    Bitesize: Starting the conversation, with module 1
  2. 02Designing Out Harm: Work, Stress and the Standards36 min

    This module makes the case that how work is designed and led is the biggest lever a manager holds. It covers the six Health and Safety Executive Management Standards, the legal duty to assess stress under the Health and Safety at Work Act 1974 and the 1999 Regulations, the University of Birmingham enforcement case, and William Fleming's evidence on individual wellbeing interventions. The principle throughout: change the work, not the worker.

    Bitesize: Starting the conversation, with module 2
  3. 03Noticing and Starting the Conversation35 min

    This module covers one of the moments managers find hardest: noticing that someone may be struggling and starting a conversation. It looks at changes rather than symptoms, why people disclose to people rather than policies, a five step structure for a supportive conversation, and helpful and unhelpful phrases. The illustrative case of Rhian and Owen, and Mind's wellness action plan, show how follow up builds trust.

    Bitesize: Starting the conversation, with module 3
  4. 04The Law: Disability, Adjustments and Access to Work36 min

    This module shows that, read properly, the law asks for much the same things as good management. It covers when a mental health condition is a disability under the Equality Act 2010, the duty to make reasonable adjustments, the Access to Work Mental Health Support Service, and the common law duty of care through Walker, Hatton v Sutherland and Barber. The message: adjust early, write it down, follow up.

    Bitesize: Support that works, with module 4
  5. 05Absence, Fit Notes and Returning to Work36 min

    This module covers how to respond well when someone is off work with their mental health. It explains the Statutory Sick Pay changes from April 2026 under the Employment Rights Act 2025, how to read a fit note, keeping in touch as connection rather than pressure, managing disability-related absence fairly in light of the Griffiths case, and planning a phased, reviewed return, set in the context of the Keep Britain Working review.

    Bitesize: Support that works, with module 5

Focus · A team that is well

4 modules · 2 hours 30 minutes
  1. 06Stigma, Culture and Psychological Safety36 min

    This module looks at why people stay silent about their mental health, and how managers can change that. It draws on Patrick Corrigan's three forms of stigma and label avoidance, language that helps, Amy Edmondson's psychological safety and her three leadership moves, and Sidney Dekker's just culture as applied at Mersey Care. It shows how responses to mistakes and to disclosure shape the wellbeing of the whole team.

    Bitesize: Safe to speak, safe to seek help, with module 6
  2. 07Suicide Awareness and Responding to Crisis36 min

    This module approaches suicide awareness gently and with hope, setting out what managers can do: notice, ask directly, connect people with help and lead with care. It covers the Office for National Statistics 2024 figures, common myths tested against evidence, including Dazzi and colleagues' review on asking directly, a five step route when you are worried, postvention guidance from Business in the Community and Public Health England, and Samaritans' safe messaging.

    Bitesize: Safe to speak, safe to seek help, with module 7
  3. 08Looking After Your Team, and Yourself36 min

    This module recognises how much managers carry and turns attention to both the team and the manager. It traces the pathway from pressure to strain to burnout, using Christina Maslach and Michael Leiter's three dimensions and the World Health Organization's view of burnout as an occupational phenomenon. It also covers what leaks when leaders are anxious, routes to support, psychological first aid after trauma, and Achor and Gielan's case for recovery over endurance.

    Bitesize: Caring for your team and yourself, with module 8
  4. 09Applied Case Studies: Capstone40 min

    This capstone reads three cases through the whole picture of managing mental health at work: Barber v Somerset County Council, the House of Lords duty of care case; health and care staff in the Covid-19 pandemic, drawing on the UK Covid-19 Inquiry and Williamson, Murphy and Greenberg on moral injury; and Dafydd, an illustrative council officer returning from absence. It closes with a simple loop: notice, ask, adjust, follow up.

    Bitesize: Caring for your team and yourself, with module 9

Immerse Days and Programmes That Use This Topic

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How it works

Start small. Pay only the difference.

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15.

How credit works

  1. TasterFreeAbout 20 minutes
  2. Bitesize£39Up to 2 hours
  3. Focus£692 to 4 hours
  4. Explore£129The whole topic