Under pressure, with integrity
Decision making under pressure and ethics.
A focused three hours on judgement under pressure and conflicting values: expert intuition, the Delphi Method, decision fatigue and ethical lenses for hard trade-offs.
- Level
- Focus
- Learning time
- 3 hours
- Where
- Solving Complex Problems and Decision Making
- Price
- £69
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Senior leaders making fast, high-stakes or ethically charged decisions
Overview
Under real pressure, nobody runs the six step model, and some decisions are clashes of value rather than gaps in information. Under pressure, with integrity explores how good judgement holds up in both. Gary Klein's recognition primed decision model and Captain Sullenberger's Hudson landing show how experts decide fast. The Delphi Method shows how to gather expert judgement without the loudest voice winning, and Schwartz's paradox of choice and decision fatigue turn attention to the decision maker. Utilitarian, deontological and virtue lenses frame ethical choices, and a capstone reads Robodebt, Columbia and Winter Storm Uri.
Aims
This programme aims to develop leaders who decide well when time, information and energy are short and values pull in different directions, building expertise through review, protecting judgement from fatigue and naming hard trade offs openly rather than hiding them in a number.
In summary, you will be able to:
- Explain how experts decide under time pressure and when pattern recognition misleads, using the recognition primed decision model and after action review.
- Apply the Delphi Method and practical responses to decision fatigue to protect the quality of individual and group judgement.
- Assess an ethical dilemma through utilitarian, deontological and virtue based lenses and name the trade off openly to those affected.
What you'll develop
Through this Focus course, you will build the ability to:
- Explain Klein's recognition primed decision model and why expert recognition under pressure is not guesswork.
- Distinguish the three variations of the model and identify which one applies to a decision you face.
- Explain how anonymity, controlled feedback and iteration each remove a specific distortion in group judgement.
- Explain the three mechanisms behind the paradox of choice and design a shortlist of three or four differentiated options.
- Identify when a decision is an ethical choice about competing values rather than an analysis problem.
- Analyse a decision failure by asking when somebody knew, what the warning met, and who would have had to lose.
Built from 3 parts.
3 hours of learning.
- 01Calm heads, clear callsNaturalistic decision making and Delphi methodBitesize2 modules
- 02Fewer choices, better choicesDecision fatigue and ethical decision makingBitesize2 modules
- 03Hard calls, honestly madeDecision making case studiesBitesize1 module
Keep going.
Part of the Solving Complex Problems and Decision Making topic, also sold whole as Clear calls in complex times.
Go deeper, and pay only the difference
- You are hereFocus, 3 hours, £69
- Next stepExplore, Tools for hard choices, 7 hours, £129. Already own the Focus? You pay £60.
- The whole topicImmerse, Clear calls in complex times, 13 hours 30 minutes, £249. Already own the Focus? You pay £180.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Other Focus in the Solving Complex Problems and Decision Making topic
- How we really decideDecision making theory and prospect theory2 hours 30 minutes£69
- Structure before solutionsGroupthink, Kepner Tregoe and decision rights2 hours 30 minutes£69
- Evidence and instinctCost benefit, data and problem solving styles2 hours 30 minutes£69
- Deciding togetherRoot cause analysis and group decision making2 hours 30 minutes£69