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Trust at the heart
Avanti Academy / Leading people / Culture in Organisations / Bitesize
Bitesize

Trust at the heart

Culture change, mergers and psychological safety.

Level
Bitesize
Learning time
1 hour 30 minutes
Where
Culture in Organisations
Price
£39

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms

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Certificate of Completion

About this course

Overview and Outcomes.

Overview

Culture is decided by precedent, one decision at a time. This module sets out Schein's primary embedding mechanisms, ways to measure culture through pulse surveys and leading indicators, and the evidence on change that sticks by building on existing pockets of desired behaviour. It then turns to mergers, contrasting Gerstner's turnaround at IBM with the HP and Compaq clash, and closes with a culture due diligence checklist. Psychological safety is not comfort; it is whether bad news can travel while there is still time to act. This module draws on Edmondson's three moves, Coyle's three skills and belonging cues, a standards and safety matrix, Sutton on the cost of one difficult senior person, and Darley and Latane's bystander effect. Pixar's Braintrust and Bridgewater's radical transparency are contrasted, and a three question safety audit follows.

What you'll develop

In this Bitesize, you will develop the ability to:

  1. Identify Schein's embedding mechanisms, both day to day and through systems, and explain why they shape culture more than formal statements.
  2. Plan a culture change that builds on existing strength and avoids the four common reasons culture change fails.
  3. Apply a culture due diligence checklist to a merger or service combination, choosing deliberate blending over default dominance.
  4. Explain what psychological safety is and is not, and how it combines with high standards to create a learning zone.
  5. Apply Edmondson's three moves and Coyle's three skills to build safety and belonging in your own team.
What it covers

The Modules.

1 hour 30 minutes of learning.

  1. 07Building and Changing Culture, and Culture in MergersCulture is decided by precedent, one decision at a time. This module sets out Schein's primary embedding mechanisms, ways to measure culture through pulse surveys and leading indicators, and the evidence on change that sticks by building on existing pockets of desired behaviour. It then turns to mergers, contrasting Gerstner's turnaround at IBM with the HP and Compaq clash, and closes with a culture due diligence checklist.44 min
  2. 08Trust, Safety and Strong CulturesPsychological safety is not comfort; it is whether bad news can travel while there is still time to act. This module draws on Edmondson's three moves, Coyle's three skills and belonging cues, a standards and safety matrix, Sutton on the cost of one difficult senior person, and Darley and Latane's bystander effect. Pixar's Braintrust and Bridgewater's radical transparency are contrasted, and a three question safety audit follows.41 min
Where it fits

Keep going.

Part of the Culture in Organisations topic, also sold whole as The way we do things here.

How credit works

Go deeper, and pay only the difference

  1. You are hereBitesize, 1 hour 30 minutes, £39
  2. Next stepFocus, From diagnosis to change, 3 hours, £69. Already own the Bitesize? You pay £30.
  3. Explore, Changing culture, 4 hours, £129. Already own the Bitesize? You pay £90.
  4. The whole topicImmerse, The way we do things here, 8 hours 30 minutes, £249. Already own the Bitesize? You pay £210.

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms

Also part of: Holding steady, moving forward, Leading the whole, Change that sticks

Other Bitesize in the Culture in Organisations topic

See all in Culture in Organisations

Also Inside