Starting from scratch
Building a New Team.
A day for anyone forming a new team or service from scratch: recruiting well, setting purpose and roles, and building culture and trust from day one.
- Level
- Immerse
- Learning time
- 9 hours 30 minutes
- Where
- Leading people
- Price
- £249
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Managers forming a new team or service from scratch
Overview
A new team or service is built twice, once on paper and once in the habits people form in the first weeks. Starting from scratch begins with recruiting deliberately, interviewing for evidence over charm, lawful selection and onboarding, and the pay, hours and holiday decisions managers make from day one. It then draws on Katzenbach and Smith, Hackman and Tuckman to set purpose, goals, roles and team charters, and on Edmondson and Schein to build trust, psychological safety and culture by precedent. Ibarra on professional networks, hybrid and distributed working, and teaming across professional and organisational boundaries complete a day focused on building well from the outset.
Aims
The aim is to help managers form a new team or service with intention: recruiting fairly and well, setting clear purpose and roles, and building culture and trust from the first day rather than repairing them later. It develops the practical judgement and legal awareness to get the foundations right while relationships are still forming.
In summary, you will be able to:
- Plan a fair, lawful and evidence-based approach to recruiting, selecting and onboarding people into a new team or service.
- Design the purpose, goals, roles and charter of a new team so that expectations are clear from the start.
- Build trust, psychological safety and a healthy culture across co-located, hybrid and multi-agency settings through what you consistently do as leader.
What you'll develop
By the end of this Immerse, you will be able to:
- Define a role and the evidence you will look for before interviewing, and ask questions that test for potential, culture add and evidence.
- Distinguish a working group, a pseudo team and a real team using Katzenbach and Smith's team performance curve.
- Explain Hackman's three essentials and three enablers, and why design matters more than coaching.
- Describe Belbin's nine team roles and explain why they suit conversation rather than selection.
- Explain the hidden profile problem and why groups tend to lose information that only one member holds.
- Explain what psychological safety is and is not, and how it combines with high standards to create a learning zone.
- Identify how local decisions on working time, deductions and unpaid tasks can bring a worker's average pay below the legal minimum.
- Explain Edmondson's teaming and its four behaviours, and the three pillars of the team of teams model.
Built from 7 parts.
9 hours 30 minutes of learning.
- 01Building your first teamRecruiting, onboarding and building a networkBitesize · Aspiring Managers2 modules
- 02What makes a teamTeam development: Tuckman and team effectivenessBitesize · Team Development3 modules
- 03Clear purpose, right peopleTeam charters, goals, roles and compositionBitesize · Team Development2 modules
- 04Trust at the centreTrust and psychological safety in teamsBitesize · Team Development2 modules
- 05Trust at the heartCulture change, mergers and psychological safetyBitesize · Culture in Organisations2 modules
- 06Starting on the right footRecruitment law, pay, hours and holidaysBitesize · People Management and Employment Law2 modules
- 07Across distance and boundariesHybrid teams and multi-agency workingBitesize · Team Development2 modules