What the evidence really says
EQ versus IQ: evidence and the business case.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Emotional Intelligence
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
Few claims are repeated as often as the idea that ninety per cent of top performers have high emotional intelligence. This module traces that figure to TalentSmart's unpublished marketing material and sets it against the peer-reviewed O'Boyle meta-analysis, which found a moderate correlation of about 0.28 with job performance. It shows how to read a meta-analysis and use honest evidence in public service. Three business cases, from L'Oreal, American Express and the US Air Force, have anchored the case for emotional intelligence for almost three decades. This module presents them with their real figures, separates the selection, training and prediction effects each tested, and is open about their consultancy origins with Hay and McBer. It offers three questions for checking any claim and shows how to pair stories with evidence.
What you'll develop
In this Bitesize, you will develop the ability to:
- Distinguish a commercial claim from a peer-reviewed finding, using the ninety per cent figure as the example.
- Explain what the O'Boyle meta-analysis found, including what a correlation of 0.28 and an extra one to seven per cent of explained variance do and do not mean.
- Use a short set of questions to test any striking statistic before you repeat it in selection, development or a business case.
- Distinguish what each of the three classic business cases actually tested: selection, training or prediction.
- Assess a celebrated figure using three questions about who produced it, where it was published and whether you can reach the primary source.
The Modules.
1 hour 15 minutes of learning.
- 05EQ and IQ: What the Evidence Actually ShowsFew claims are repeated as often as the idea that ninety per cent of top performers have high emotional intelligence. This module traces that figure to TalentSmart's unpublished marketing material and sets it against the peer-reviewed O'Boyle meta-analysis, which found a moderate correlation of about 0.28 with job performance. It shows how to read a meta-analysis and use honest evidence in public service.38 min
- 06Emotional Intelligence at Work: The Classic Business Case, ExaminedThree business cases, from L'Oreal, American Express and the US Air Force, have anchored the case for emotional intelligence for almost three decades. This module presents them with their real figures, separates the selection, training and prediction effects each tested, and is open about their consultancy origins with Hay and McBer. It offers three questions for checking any claim and shows how to pair stories with evidence.36 min
Keep going.
Part of the Emotional Intelligence topic, also sold whole as Know yourself, lead others.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, EI in the real world, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
- The whole topicExplore, Know yourself, lead others, 5 hours, £129. Already own the Bitesize? You pay £90.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms