Know yourself, lead others
Emotional Intelligence.
A half day on taking emotional intelligence seriously: the main models, what an emotion is, self-management and what the evidence really shows.
- Level
- Explore
- Learning time
- 5 hours
- Where
- Emotional Intelligence
- Price
- £129
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Public service managers and leaders developing self-awareness and judgement
Overview
This programme takes emotional intelligence seriously enough to examine it properly. Across a half day it moves from the field's three origins and Salovey and Mayer's four-branch model to the debate between Ekman and Barrett about what an emotion is, and on to self-awareness and self-management through Boyatzis, Goleman and Susan David. It then tests the evidence: the ninety per cent myth against the O'Boyle meta-analysis, the classic business cases examined, and the RULER trial. It closes with the MSCEIT, EQ-i 2.0 and ESCI, connecting knowing yourself to leading others with integrity.
Aims
The aim is to develop leaders whose emotional intelligence rests on both self-knowledge and sound evidence. It is for public service managers and leaders who want to read themselves and others more accurately, hold difficult conversations well, and speak about emotional intelligence in selection and development with honesty rather than hype.
In summary, you will be able to:
- Explain the main models and theories of emotional intelligence and emotion, and distinguish the ability, trait and competency traditions by how each is measured.
- Apply the four branches, emotional granularity and the RULER skills to manage yourself and hold difficult conversations with staff, colleagues and the public.
- Assess evidence and instruments for emotional intelligence critically, and plan how to use them responsibly in selection, coaching and leadership development.
What you'll develop
Across this Explore, you will develop the ability to:
- Describe the three origins of emotional intelligence and distinguish the ability, trait and competency models by the question each one answers and how each is measured.
- Describe the four branches of Salovey and Mayer's ability model and explain why they form a hierarchy with perception at its base.
- Describe the four internal competencies in Boyatzis and Goleman's model and Susan David's four skills of emotional agility.
- Distinguish a commercial claim from a peer-reviewed finding, using the ninety per cent figure as the example.
- Describe the five RULER skills and explain why their sequence matters, especially why regulating comes last.
- Distinguish the MSCEIT, EQ-i 2.0 and ESCI by the tradition each belongs to and the question each was built to answer.
Built from 4 parts.
5 hours of learning.
- 01Beyond the buzzwordEmotional intelligence: Salovey and Mayer modelBitesize2 modules
- 02Know yourself, steady yourselfEmotions, self-awareness and self-managementBitesize2 modules
- 03What the evidence really saysEQ versus IQ: evidence and the business caseBitesize2 modules
- 04From classroom to workplaceMeasuring EI and the RULER approachBitesize2 modules
You have reached the top of this topic
- You are hereExplore, 5 hours, £129
It is also part of these programmes:
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- Imposter Syndrome and ConfidenceOwning your place5 hours 30 minutes£129
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