Beyond the buzzword
Emotional intelligence: Salovey and Mayer model.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Emotional Intelligence
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
Emotional intelligence has a more contested history than most people realise. This module traces its three origins, in Salovey and Mayer's ability model, Bar-On's trait model and Goleman's competency model, and shows that each answers a different question. It sets out the shared principle that emotion is information, clears away common myths, and shows where these skills are tested in public service leadership. Before emotional intelligence became a popular idea, Peter Salovey and John Mayer built it as a precise, testable mental ability. This module sets out their four-branch model, developed with David Caruso, of perceiving, using, understanding and managing emotion, and walks it through a difficult conversation. It explains how the MSCEIT tests the model, why being wrong about emotion is useful, and where organisations misuse it.
What you'll develop
In this Bitesize, you will develop the ability to:
- Describe the three origins of emotional intelligence and distinguish the ability, trait and competency models by the question each one answers and how each is measured.
- Explain the principle that emotion is information and identify what emotional intelligence is not, including niceness, suppression and a fixed gift.
- Identify where emotional intelligence is tested in your own leadership, from reading a room to building trust with staff.
- Describe the four branches of Salovey and Mayer's ability model and explain why they form a hierarchy with perception at its base.
- Apply the four branches to plan and hold a difficult conversation, from reading your own state beforehand to deciding what to carry forward afterwards.
The Modules.
1 hour 15 minutes of learning.
- 01Foundations: What Emotional Intelligence Actually IsEmotional intelligence has a more contested history than most people realise. This module traces its three origins, in Salovey and Mayer's ability model, Bar-On's trait model and Goleman's competency model, and shows that each answers a different question. It sets out the shared principle that emotion is information, clears away common myths, and shows where these skills are tested in public service leadership.36 min
- 02The Four-Branch Model: Salovey and Mayer's Original TheoryBefore emotional intelligence became a popular idea, Peter Salovey and John Mayer built it as a precise, testable mental ability. This module sets out their four-branch model, developed with David Caruso, of perceiving, using, understanding and managing emotion, and walks it through a difficult conversation. It explains how the MSCEIT tests the model, why being wrong about emotion is useful, and where organisations misuse it.37 min
Keep going.
Part of the Emotional Intelligence topic, also sold whole as Know yourself, lead others.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Understanding emotional intelligence, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
- The whole topicExplore, Know yourself, lead others, 5 hours, £129. Already own the Bitesize? You pay £90.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Getting ready to lead
