Tenants, care and two nations
Assurance, tenant voice, housing with care and England and Wales.
Half a day exploring how social landlords are seen from outside: regulatory assurance, tenant involvement after Grenfell, housing with care and two national systems.
- Level
- Explore
- Learning time
- 4 hours
- Where
- Foundations of Social Housing
- Price
- £129
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Housing leaders and board members working with regulators, tenants and partners
Overview
Tenants, care and two nations focuses on how social landlords are tested from outside and how they work beyond their own walls. It begins with assurance: governance and viability ratings, the patterns that draw regulatory attention, and the difference between compliance and early warning. It then explores tenant involvement, from Arnstein's ladder to Tenant Satisfaction Measures and the reforms after Grenfell Tower and the death of Awaab Ishak. The later modules turn to housing with care and dual regulation, the wider stakeholder landscape, the England and Wales comparison through Community Housing Cymru and the National Housing Federation, and three applied cases.
Aims
This programme aims to help housing leaders and board members see their organisation as others see it, through the eyes of the regulator, tenants and partners, and to build assurance, involvement and partnership practice that would catch problems early in either England or Wales.
In summary, you will be able to:
- Assess board assurance against regulatory judgements and the lessons of the Awaab's Law case, distinguishing compliance from genuine early warning.
- Plan tenant involvement and stakeholder relationships that are clear about accountability and move from consultation to real partnership.
- Compare housing regulation, funding and sector voice in England and Wales, including the dual regulation of housing with care.
What you'll develop
Across this Explore, you will develop the ability to:
- Explain the governance and viability judgements and how they sit with consumer standards in one published regulatory picture.
- Distinguish consultation, involvement and partnership, and place your own involvement activities on the participation ladder.
- Distinguish general needs housing, extra care housing and supported living by purpose, population and the support built into the offer.
- Identify the five key stakeholders of a housing association and describe what the association is accountable to each of them for.
- Describe the roles of Community Housing Cymru and the National Housing Federation, including what a national membership body does and does not do.
- Apply the housing toolkit of types, governance, finance and tenant involvement to analyse an unfamiliar case.
Built from 3 parts.
4 hours of learning.
- 01Tenants as true partnersRegulatory judgements, viability and tenantsBitesize2 modules
- 02Care, support and shared groundExtra care, supported living and dual regulationBitesize2 modules
- 03Two nations, one sectorCommunity Housing Cymru and the NHFBitesize2 modules
Keep going.
Part of the Foundations of Social Housing topic, also sold whole as A home, not a unit.
Go deeper, and pay only the difference
- You are hereExplore, 4 hours, £129
- The whole topicImmerse, A home, not a unit, 9 hours, £249. Already own the Explore? You pay £120.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Leading homes and communities