Tenants as true partners
Regulatory judgements, viability and tenants.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Foundations of Social Housing
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
A housing association's governance and financial health are tested by an external regulator whose judgements are published. This module explains governance and viability ratings alongside consumer standards, three patterns that draw regulatory attention, a composite case of how assurance breaks down and the practical consequences of a poor judgement. It contrasts assurance as a compliance exercise with assurance as an early warning system. Tenant involvement has moved from good practice to an enforceable regulatory standard. This module applies the participation ladder, from Arnstein and the IAP2 spectrum, to tenants, and sets out consultation, involvement and partnership. It explains Tenant Satisfaction Measures, what the Social Housing (Regulation) Act 2023 changed after Grenfell Tower and the death of Awaab Ishak, and the three conditions that make partnership real.
What you'll develop
In this Bitesize, you will develop the ability to:
- Explain the governance and viability judgements and how they sit with consumer standards in one published regulatory picture.
- Identify the three patterns that draw regulatory attention and describe the practical consequences of a poor judgement.
- Assess whether your board's assurance works as an early warning system rather than a compliance exercise.
- Distinguish consultation, involvement and partnership, and place your own involvement activities on the participation ladder.
- Explain how Tenant Satisfaction Measures and the Social Housing (Regulation) Act 2023 made tenant involvement a regulatory requirement.
The Modules.
1 hour 15 minutes of learning.
- 09Assurance: Risk, Viability and Regulatory JudgementA housing association's governance and financial health are tested by an external regulator whose judgements are published. This module explains governance and viability ratings alongside consumer standards, three patterns that draw regulatory attention, a composite case of how assurance breaks down and the practical consequences of a poor judgement. It contrasts assurance as a compliance exercise with assurance as an early warning system.40 min
- 10Involving Tenants: From Consultation to Genuine PartnershipTenant involvement has moved from good practice to an enforceable regulatory standard. This module applies the participation ladder, from Arnstein and the IAP2 spectrum, to tenants, and sets out consultation, involvement and partnership. It explains Tenant Satisfaction Measures, what the Social Housing (Regulation) Act 2023 changed after Grenfell Tower and the death of Awaab Ishak, and the three conditions that make partnership real.40 min
Keep going.
Part of the Foundations of Social Housing topic, also sold whole as A home, not a unit.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Sound finances, strong voices, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
- Explore, Tenants, care and two nations, 4 hours, £129. Already own the Bitesize? You pay £90.
- The whole topicImmerse, A home, not a unit, 9 hours, £249. Already own the Bitesize? You pay £210.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Leading homes and communities, Homes, boards and residents, Through the resident's eyes
Other Bitesize in the Foundations of Social Housing topic
- Where social housing came fromHistory of social housing and LSVT landlords1 hour 15 minutes£39
- Boards, chairs and regulatorsHousing association governance and regulation1 hour 15 minutes£39
- Inside the boardroomHousing association committees and decisions1 hour 15 minutes£39
- Balancing mission and moneyHousing association finance and strategy1 hour 15 minutes£39
- Care, support and shared groundExtra care, supported living and dual regulation1 hour 15 minutes£39
- Two nations, one sectorCommunity Housing Cymru and the NHF1 hour 15 minutes£39
