
Doing it right
Care, safety, fair payment and avoiding tokenism.
A short, focused look at doing involvement right: trauma-informed engagement, paying lived expertise fairly and moving beyond tokenism to real power sharing.
- Level
- Focus
- Learning time
- 2 hours 30 minutes
- Where
- Lived Experience
- Price
- £69
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Leaders responsible for involving people with lived experience
Overview
Involving people with lived experience brings responsibilities, and good intentions are not enough. This programme sets out trauma-informed engagement through the SAMHSA principles and the Trauma-Informed Wales framework, showing why predictability is a kindness. It makes the case for paying and valuing lived expertise, using NIHR rates as a benchmark and handling benefits and tax with care. It confronts tokenism through Arnstein's ladder, Peter Beresford's models and the 4Pi National Involvement Standards, then reads the Poverty Truth Commission, Social Security Scotland's Experience Panels and Recovery Colleges through five questions.
Aims
This programme aims to develop leaders who do involvement right: creating safe, trauma-informed conditions, recognising lived expertise fairly through payment and other forms of value, and sharing real power, so that involvement is judged by what changes rather than by how many people were heard.
In summary, you will be able to:
- Apply trauma-informed principles from SAMHSA and the Trauma-Informed Wales framework to the venues, language, choices and conversations involved in engagement.
- Plan a recognition and payment policy that values lived expertise, uses an appropriate benchmark and handles benefits and tax with care.
- Assess involvement in your organisation for tokenism using Arnstein's ladder, Beresford's models and the 4Pi standards, and judge it by what changes.
What you'll develop
Through this Focus course, you will build the ability to:
- Explain why power, control, belief and trust make trauma relevant to engagement, and describe the SAMHSA and Trauma-Informed Wales principles.
- Identify which Trauma-Informed Wales practice level each role in your engagement work requires.
- Explain the four reasons for paying people for lived experience work, including how unpaid involvement narrows who takes part.
- Use a recognised benchmark and a menu of recognition while protecting people's benefits and tax position through choice and independent advice.
- Identify common patterns of tokenism and locate them on Arnstein's ladder of citizen participation.
- Apply the five questions of context, power, conditions, change and transfer to any case of lived experience involvement.
Built from 2 parts.
2 hours 30 minutes of learning.
- 01Care, safety and fair rewardTrauma-informed engagement and fair paymentBitesize2 modules
- 02Beyond the token gestureTokenism, power and lived experience in practiceBitesize2 modules
Keep going.
Part of the Lived Experience topic, also sold whole as Experts by experience.
Go deeper, and pay only the difference
- You are hereFocus, 2 hours 30 minutes, £69
- The whole topicExplore, Experts by experience, 5 hours 30 minutes, £129. Already own the Focus? You pay £60.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Voices that shape the work