What makes a team
Team development: Tuckman and team effectiveness.
- Level
- Bitesize
- Learning time
- 2 hours
- Where
- Team Development
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
Not every group called a team is one, and the difference has real costs. This module sets out Katzenbach and Smith's distinction between working groups, pseudo teams and real teams, Richard Hackman's four features of a real team, and Michael West's three tests from the NHS staff survey. It closes with Google's Project Aristotle and its five dynamics, read for public service teams. Teams develop, but rarely as neatly as the models suggest. This module revisits Tuckman's forming, storming, norming, performing and adjourning, then adds Connie Gersick's punctuated equilibrium and Susan Wheelan's integrated model. Using Hackman's account of airline crews and their first days together, it shows what familiarity is worth, and sets out what leaders can do at the launch, the early days, the midpoint and the close. Great teams are designed, not discovered. This module follows the evidence from Richard Hackman's three essentials and three enablers, the sixty, thirty, ten heuristic and Ivan Steiner's process losses, through the shift from input, process, output to the IMOI model, to Salas, Sims and Burke's Big Five of teamwork. Research on senior leadership teams shows why the conditions should be fixed before you coach.
What you'll develop
In this Bitesize, you will develop the ability to:
- Distinguish a working group, a pseudo team and a real team using Katzenbach and Smith's team performance curve.
- Assess your own team against Hackman's four features of a real team and West's three tests.
- Describe Tuckman's stages and Wheelan's integrated model, and identify where your team currently sits.
- Explain Gersick's punctuated equilibrium and plan a deliberate launch and midpoint review.
- Explain Hackman's three essentials and three enablers, and why design matters more than coaching.
The Modules.
2 hours of learning.
- 01Foundations: What a Team Is, and Why It MattersNot every group called a team is one, and the difference has real costs. This module sets out Katzenbach and Smith's distinction between working groups, pseudo teams and real teams, Richard Hackman's four features of a real team, and Michael West's three tests from the NHS staff survey. It closes with Google's Project Aristotle and its five dynamics, read for public service teams.37 min
- 02How Teams Develop: Tuckman and BeyondTeams develop, but rarely as neatly as the models suggest. This module revisits Tuckman's forming, storming, norming, performing and adjourning, then adds Connie Gersick's punctuated equilibrium and Susan Wheelan's integrated model. Using Hackman's account of airline crews and their first days together, it shows what familiarity is worth, and sets out what leaders can do at the launch, the early days, the midpoint and the close.38 min
- 03What Makes Teams Effective: Models and EvidenceGreat teams are designed, not discovered. This module follows the evidence from Richard Hackman's three essentials and three enablers, the sixty, thirty, ten heuristic and Ivan Steiner's process losses, through the shift from input, process, output to the IMOI model, to Salas, Sims and Burke's Big Five of teamwork. Research on senior leadership teams shows why the conditions should be fixed before you coach.38 min
Go deeper, and pay only the difference
- You are hereBitesize, 2 hours, £39
- Next stepFocus, Building the team, 3 hours, £69. Already own the Bitesize? You pay £30.
- Explore, Forming the team, 5 hours 30 minutes, £129. Already own the Bitesize? You pay £90.
- The whole topicImmerse, The team that works, 11 hours, £249. Already own the Bitesize? You pay £210.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: More than the sum of its parts, Starting from scratch
Other Bitesize in the Team Development topic
- Clear purpose, right peopleTeam charters, goals, roles and composition1 hour 15 minutes£39
- Trust at the centreTrust and psychological safety in teams1 hour 15 minutes£39
- Better decisions togetherGroupthink, dissent and team conflict1 hour 15 minutes£39
- Beneath the surfaceTeam dynamics and the role of the team leader1 hour 15 minutes£39
- Teams that learnTeam coaching, reflexivity and debriefs1 hour 15 minutes£39
- Across distance and boundariesHybrid teams and multi-agency working1 hour 15 minutes£39
