Keeping humans in charge
AI governance and oversight in public services.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- AI for Leaders
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
Oversight you cannot see is oversight you do not have. This module separates hollow from meaningful human oversight, insists on a named owner for every AI system, and sets out five building blocks: a register, rules for use, impact assessment, monitoring, and challenge with openness. It applies the three lines model and NIST's Govern, Map, Measure, Manage cycle, reviews standards boards hear about, and describes four board postures. When systems fail, people pay. This module studies Robodebt in Australia, the Dutch childcare benefits scandal, the Post Office Horizon scandal, the 2020 grading algorithm and the DWP model for Universal Credit advances. Comparing them side by side, it draws out five recurring patterns, from warnings ignored to accountability diffused, and argues that efficiency which harms people is not efficient.
What you'll develop
In this Bitesize, you will develop the ability to:
- Distinguish hollow from meaningful human oversight and assess it using override rates and what reviewers say.
- Describe the five building blocks of AI governance and apply the three lines model and the NIST cycle to AI.
- Assess where your board sits among four postures and ask for evidence rather than reassurance.
- Describe what went wrong in Robodebt, the Toeslagenaffaire and Horizon, and who bore the harm.
- Identify five recurring patterns behind algorithmic failure in public service and recognise their early warning signs.
The Modules.
1 hour 15 minutes of learning.
- 10Governance in Practice: Oversight That WorksOversight you cannot see is oversight you do not have. This module separates hollow from meaningful human oversight, insists on a named owner for every AI system, and sets out five building blocks: a register, rules for use, impact assessment, monitoring, and challenge with openness. It applies the three lines model and NIST's Govern, Map, Measure, Manage cycle, reviews standards boards hear about, and describes four board postures.37 min
- 11When Algorithms Fail: Lessons from Public ServiceWhen systems fail, people pay. This module studies Robodebt in Australia, the Dutch childcare benefits scandal, the Post Office Horizon scandal, the 2020 grading algorithm and the DWP model for Universal Credit advances. Comparing them side by side, it draws out five recurring patterns, from warnings ignored to accountability diffused, and argues that efficiency which harms people is not efficient.38 min
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Holding AI to account, 4 hours, £69. Already own the Bitesize? You pay £30.
- Explore, People, work and public trust, 5 hours, £129. Already own the Bitesize? You pay £90.
- The whole topicImmerse, The human edge, 11 hours, £249. Already own the Bitesize? You pay £210.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Leading with data and digital, Clear heads on AI, Digital with people in charge
Other Bitesize in the AI for Leaders topic
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- Good data, wise buyingData readiness and AI procurement1 hour 15 minutes£39
- Right, fair and lawfulEU AI Act, AI ethics and algorithmic bias1 hour 15 minutes£39
- AI and the future of workAI, jobs and workforce social partnership1 hour 15 minutes£39
- Bringing people with youAI literacy, skills and leading adoption1 hour 15 minutes£39
