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Avanti Academy / Serving the public / Being a Councillor

Being a Councillor

Elected to serve · 9 modules · 5 hours 30 minutes in all

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About this topic

Course overview.

This half-day programme covers the councillor's role in four stages, strictly party neutral throughout. It opens with what a councillor is for, the Seven Principles of Public Life and the standards regimes in each nation. It moves to the ward and the place: casework done well, failure demand, place-shaping, Hambleton's five realms and Arnstein's ladder of participation. The third stage covers political and decision making life: the group and the chamber, the whip, portfolio leadership, the budget cycle, section 114 reports, predetermination and the rules on publicity and the pre-election period. It closes with staying safe and well, drawing on the Debate Not Hate surveys, and applied cases on civility, job sharing and an open mind in planning.

Outcomes

What you will gain.

  1. Apply the Seven Principles of Public Life and your nation's code of conduct, including the rules on declaring interests, to everyday decisions.

  2. Apply the six steps of casework done well, from listening through to closing the loop and learning, to cases in your own ward.

  3. Judge when to speak for your community and when to speak with it, and plan how to hear the quieter voices in your ward.

See all 6 learning outcomes

Across this Explore, you will develop the ability to:

  1. Apply the Seven Principles of Public Life and your nation's code of conduct, including the rules on declaring interests, to everyday decisions.
  2. Apply the six steps of casework done well, from listening through to closing the loop and learning, to cases in your own ward.
  3. Judge when to speak for your community and when to speak with it, and plan how to hear the quieter voices in your ward.
  4. Distinguish political from managerial leadership, applying the principle of deciding the what and trusting officers with the how across the five portfolio threads.
  5. Apply the distinction between predisposition and predetermination to the decisions you take, especially in planning, licensing and other quasi-judicial work.
  6. Plan personal safety and wellbeing habits, including boundaries, peer support and switching off, that will help you sustain a long public life.
What it covers

The modules.

Focus · From ward to cabinet

5 modules · 3 hours
  1. 01Foundations: The Role of a CouncillorFree Taster37 min

    This module sets out what a councillor is for: a representative, decision maker, community leader and caseworker elected to serve a whole place and all its people. It explores the many hats of the role, the councillor's lifecycle and the councils you might serve on in Wales and England, then examines the Nolan Committee's Seven Principles of Public Life and how codes of conduct and standards regimes differ between the two nations.

    Bitesize: Your ward, your place, with module 1
  2. 02Ward Leadership and Casework36 min

    This module examines casework, the part of the role residents see most directly, starting from the reminder that every case is someone's whole world and setting out six steps of casework done well. It covers boundaries on promises, personal data, confidentiality and safeguarding, uses John Seddon's idea of failure demand to show how casework patterns become policy signals, and contrasts the fixer with the enabler and advocate.

    Bitesize: Your ward, your place, with module 2
  3. 03Community Leadership and Place36 min

    This module explores the councillor as a leader of place, drawing on Sir Michael Lyons' idea of place-shaping, Robin Hambleton's five realms of civic leadership and Avanti's capitals of place model from Huish and Milliner. It covers the roles of convenor, broker, champion and challenger, practical tools such as participatory budgeting, Arnstein's ladder of participation, hearing quieter voices, and the different well-being and participation duties in Wales and England.

    Bitesize: Your ward, your place, with module 3
  4. 04The Political Group and the Chamber36 min

    This module examines group life and the council chamber: what a political group does, what is visible and hidden within it using a framework adapted from the Johari window, and the stakeholders pulling on every decision. It covers loyalty and conscience, the whip and its limits in quasi-judicial decisions, Baddeley and James's owl, fox, donkey and sheep, roles beyond cabinet, scrutiny as leadership and the craft of making the chamber work.

    Bitesize: Group, chamber and cabinet, with module 4
  5. 05Into Cabinet: Portfolio Leadership36 min

    This module explores the move from ward to cabinet, where a portfolio becomes a promise to the whole area. It examines why a council's two top teams do not fit the textbook, drawing on Hambrick and Mason's Upper Echelon Theory. It sets out the portfolio holder's five threads, the line between political and managerial leadership, the Local Government and Elections (Wales) Act 2021, what makes policy land and a first hundred days plan.

    Bitesize: Group, chamber and cabinet, with module 5

Focus · Leading in public

4 modules · 2 hours 30 minutes
  1. 06Decisions, Budgets and Advice37 min

    This module sets out the machinery behind council decisions: the scheme of delegation under section 101 of the Local Government Act 1972, the decision cycle, key decisions and call-in. It compares revenue and capital budgets, the annual budget cycle and the legal duty to set a balanced budget, explains the three statutory officers and section 114 reports, and distinguishes lawful predisposition from unlawful predetermination under section 25 of the Localism Act 2011.

    Bitesize: Decisions in public, with module 6
  2. 07Public Voice, Media and the Rules35 min

    This module covers the councillor's public voice: when to speak, using a two question grid on how an issue touches your people and your standing, and why public money is not party money under section 2 of the Local Government Act 1986. It sets out the pre-election period, officer and politician roles, personal accounts, local media, the campaigning and governing voices, and preparation for the May 2027 Welsh local elections.

    Bitesize: Decisions in public, with module 7
  3. 08Staying Safe and Well in Public Life36 min

    This module addresses abuse and intimidation in public life with care, starting from the position that abuse is not part of the job. Drawing on the Local Government Association's Debate Not Hate surveys of 2025 and 2026, it names the kinds of harm councillors face and sets out duty of care steps, protections in Wales and England, personal safety habits and four habits that sustain wellbeing.

    Bitesize: Safe, well and ready, with module 8
  4. 09Capstone: Applied Case Studies39 min

    This capstone module brings the programme together through applied case studies. It examines the Local Government Association's 2025 Debate Not Hate survey and its lessons for councils and groups, job-share cabinet roles in Wales under the Local Government and Elections (Wales) Act 2021, and an illustrative planning row that tests predisposition and predetermination. It closes with the ward and whole area matrix, questions for your next year and a personal development plan.

    Bitesize: Safe, well and ready, with module 9

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How it works

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When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15.

How credit works

  1. TasterFreeAbout 20 minutes
  2. Bitesize£39Up to 2 hours
  3. Focus£692 to 4 hours
  4. Explore£129The whole topic