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Avanti Academy / Serving the public / Working in a Political Environment

Working in a Political Environment

Politically savvy · 9 modules · 6 hours 30 minutes in all

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About this topic

Course overview.

Politics is the context of public service, not an interruption to it. This topic explains the many roles of a councillor, the wider political picture and local government reform across England and Wales, and how members and officers work together with two roles and one purpose. It builds the political awareness and communication skills to earn councillors' trust and read the room.

Outcomes

What you will gain.

  1. The political landscape

    Understand councillors' roles and the tiers of government in England and Wales.

  2. Two roles, one purpose

    Work well with members, respecting where political and managerial leadership meet.

  3. Political acumen

    Read the room and engage members on decisions at the right time, in the right way.

See all 6 learning outcomes

Across this Explore, you will develop the ability to:

  1. Describe the four dimensions of a councillor's role, representative, decision maker, community leader and case worker, and explain why they pull in different directions.
  2. Describe the tiers of government in England and in Wales and explain how the Senedd changes the shape of the Welsh system.
  3. Describe the types of local authority in England and explain what a combined authority and its mayor can and cannot do.
  4. Distinguish political from managerial leadership and explain where the two legitimately overlap.
  5. Explain how your council's governance model shapes how and when you engage members on a decision.
  6. Select and combine the right tools from the programme to read a live political situation.
What it covers

The modules.

Focus · The political landscape

4 modules · 3 hours
  1. 01Foundations: The Councillor's Lifecycle and the Many Hats They WearFree Taster42 min

    Officers often work from a partial picture of what councillors actually do. This module sets out the four dimensions of the role, the formal positions from backbench to leader, the six informal hats and the lifecycle from election to legacy, drawing on the LGA's Be a Councillor campaign. It then introduces the Nolan Committee's Seven Principles of Public Life and the registers, rules, codes and standards processes that make them work day to day.

    Bitesize: The many hats of a councillor, with module 1
  2. 02Reading the Political System43 min

    No councillor acts alone. This module widens the lens to the system around them: four competing agendas, five stakeholder groups, Mendelow's power-interest matrix, what a political group does, a Johari window reading of what groups show and hide, and Drew Westen's research on why groups resist evidence. Baddeley and James's owl, fox, donkey or sheep model and a no overall control case study bring power, group and person together.

    Bitesize: The many hats of a councillor, with module 2
  3. 03The Wider Political Landscape43 min

    Residents rarely know which tier of government owns their problem, and officers who know only their own tier can give confident but wrong answers. This module maps the three tiers in England and four in Wales, explains devolved and reserved powers, compares the casework of councillors, MPs and Members of the Senedd, and uses the Renters' Rights Act 2025 to show one issue falling under two regimes either side of the border.

    Bitesize: The bigger political picture, with module 3
  4. 04The Reorganising State: Combined Authorities, Devolution and LGR42 min

    The map of English local government is being redrawn. This module explains the types of authority today, what a combined authority and its mayor can and cannot do, and the four moves in the Rewiring the State agenda, with Greater Manchester as the model being copied. It sets out why reorganisation is paused rather than cancelled, why Wales is not on this journey, and how officers can work steadily with genuine uncertainty.

    Bitesize: The bigger political picture, with module 4

Focus · Working with members

5 modules · 3 hours 30 minutes
  1. 05Political Leadership45 min

    Councils answer to both the ballot box and professional accountability, so their leadership does not fit the textbook. Drawing on Jaques, Kakabadse and Kakabadse, Hambrick and Mason, and doctoral research at Rhondda Cynon Taff, this module explores discretionary and prescribed activity, transactional and transformational leadership, the Cabinet Team with its three capabilities and cohesion, Westen on persuasion, New Local's four shifts and community power in Westmorland and Furness.

    Bitesize: Two roles, one purpose, with module 5
  2. 06Member-Officer Relationships41 min

    Good governance succeeds or quietly fails in the working relationship between one member and one officer. This module distinguishes political from managerial leadership, finds the shared goal behind familiar complaints, and uses Eric Berne's transactional analysis to explain why the same words land differently. It sets out what each side reasonably needs from the other, the modernising agenda, and the LGA's 2025 guidance on jointly built member-officer protocols.

    Bitesize: Two roles, one purpose, with module 6
  3. 07Working With Members43 min

    A good relationship runs inside machinery, and officers who understand it have an easier working life. This module explains leader and cabinet, committee and mayoral models and the English Devolution and Community Empowerment Act 2026, the scheme of delegation and how to read its boundary, and the decision cycle with key decisions, forward plans and call-in. The Thurrock Best Value inspection shows what happens when delegation loses its boundary.

    Bitesize: Earning councillors' trust, with module 7
  4. 08Political Communications42 min

    Political communication is a different discipline from ordinary council communication. This module examines the multiple audiences and compressed timescales that make it harder, uses Drew Westen's research to explain why facts alone rarely change minds, and draws on Clive Veroni to separate ethical framing from spin. It covers message discipline, handling opposition challenge and Birmingham's bin strike as a live optics crisis, ending with practical principles for officers.

    Bitesize: Reading the room politically, with module 8
  5. 09Applied Political Acumen37 min

    This capstone introduces almost nothing new; it puts the whole toolkit to work. It recaps four tools, the many hats, Mendelow's matrix, Baddeley and James's owl, fox, donkey or sheep and Berne's transactional analysis, then applies them to two current cases: the Isle of Wight's cross-party budget and Birmingham's bin dispute. Comparing them shows the theory did not change; what changed was whether anyone applied it in time.

    Bitesize: Reading the room politically, with module 9

Immerse Days and Programmes That Use This Topic

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How it works

Start small. Pay only the difference.

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15.

How credit works

  1. TasterFreeAbout 20 minutes
  2. Bitesize£39Up to 2 hours
  3. Focus£692 to 4 hours
  4. Explore£129The whole topic