Compliance with purpose
Housing and council regulation and moving beyond compliance.
A focused two and a half hours on compliance as the floor, not the goal: housing regulation, local government accountability and building integrity beyond box-ticking.
- Level
- Focus
- Learning time
- 2 hours 30 minutes
- Where
- Regulation and Compliance
- Price
- £69
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Leaders and boards in housing and local government
Overview
Compliance is what happens when someone is watching; culture is what happens when nobody is. This programme looks at housing regulation after the Grenfell Tower fire and the death of Awaab Ishak, the consumer standards and Tenant Satisfaction Measures, and the Welsh model of regulated self-assurance. It explains the Best Value Duty, council intervention, the Welsh self-assessment model and the Three Lines Model, then moves beyond box-ticking with Paine's integrity approach, Goodhart's law and target gaming. A capstone reads Betsi Cadwaladr, Whorlton Hall and Thames Water to show what regulation can and cannot do without leadership.
Aims
This programme aims to move leaders and boards from compliance as the goal to compliance as the floor, building the integrity, evidence and regulator relationships that keep an organisation the same on an ordinary day as on inspection day, for tenants, residents and the public.
In summary, you will be able to:
- Explain the regulatory and accountability frameworks for social housing and local government in England and Wales, including new housing powers and the Best Value Duty.
- Assess the reliability of your own safety, performance and assurance data, using triangulation and an assurance map to guard against target gaming.
- Apply integrity-based compliance, the regulated self-assurance cycle and lessons from major cases to lead a healthy relationship with your regulators.
What you'll develop
Through this Focus course, you will build the ability to:
- Explain the three new powers given to the Regulator of Social Housing and the four consumer standards they enforce.
- Assess the completeness of your own safety, stock condition and repairs data, using the lessons of the Newham case.
- Explain the Best Value Duty and the stages of intervention when an English council fails to meet it.
- Compare the English approach to council accountability with the Welsh model under the Local Government and Elections (Wales) Act 2021.
- Distinguish Paine's compliance-based and integrity-based approaches and explain why integrity includes compliance.
- Explain the institutional lessons of the Betsi Cadwaladr case for audit, escalation, board assurance and accountability, without implying individual wrongdoing.
Built from 2 parts.
2 hours 30 minutes of learning.
- 01Safe homes and sound councilsHousing consumer standards and local auditBitesize2 modules
- 02Beyond the tick boxCompliance culture and regulatory case studiesBitesize2 modules
Keep going.
Part of the Regulation and Compliance topic, also sold whole as Standards that protect.
Go deeper, and pay only the difference
- You are hereFocus, 2 hours 30 minutes, £69
- The whole topicExplore, Standards that protect, 5 hours 30 minutes, £129. Already own the Focus? You pay £60.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Leading homes and communities, Ready for inspection