Beyond the tick box
Compliance culture and regulatory case studies.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Regulation and Compliance
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
Compliance is what you do when someone is watching; culture is what you do when nobody is. This module draws on Lynn Sharp Paine's compliance and integrity approaches, Goodhart's law and Bevan and Hood's study of target gaming, then explores assurance as an early warning system, the regulated self-assurance cycle, the features of a healthy regulator relationship and an evidence and culture matrix for testing where your organisation really stands. This capstone reads three hard cases through the ideas built up across the programme: Betsi Cadwaladr University Health Board in Wales, Whorlton Hall and the Murphy review, and Thames Water and Ofwat. Using closed cultures, the enforcement pyramid, regulatory capture and the four questions for any regulator, it draws out common threads and an honest view of what regulation can and cannot do without leadership.
What you'll develop
In this Bitesize, you will develop the ability to:
- Distinguish Paine's compliance-based and integrity-based approaches and explain why integrity includes compliance.
- Identify the ratchet, threshold and output distortion effects and use triangulation to treat a measure as a question, not an answer.
- Apply the regulated self-assurance cycle and the features of a healthy regulator relationship to make your organisation the same on an ordinary day as on inspection day.
- Explain the institutional lessons of the Betsi Cadwaladr case for audit, escalation, board assurance and accountability, without implying individual wrongdoing.
- Identify why a good rating is not the same as safety, using the Whorlton Hall case and the warning signs of closed cultures.
The Modules.
1 hour 15 minutes of learning.
- 08Compliance Culture: Beyond Box-TickingCompliance is what you do when someone is watching; culture is what you do when nobody is. This module draws on Lynn Sharp Paine's compliance and integrity approaches, Goodhart's law and Bevan and Hood's study of target gaming, then explores assurance as an early warning system, the regulated self-assurance cycle, the features of a healthy regulator relationship and an evidence and culture matrix for testing where your organisation really stands.35 min
- 09Applied Case Studies: CapstoneThis capstone reads three hard cases through the ideas built up across the programme: Betsi Cadwaladr University Health Board in Wales, Whorlton Hall and the Murphy review, and Thames Water and Ofwat. Using closed cultures, the enforcement pyramid, regulatory capture and the four questions for any regulator, it draws out common threads and an honest view of what regulation can and cannot do without leadership.41 min
Keep going.
Part of the Regulation and Compliance topic, also sold whole as Standards that protect.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Compliance with purpose, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
- The whole topicExplore, Standards that protect, 5 hours 30 minutes, £129. Already own the Bitesize? You pay £90.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Leading homes and communities, Ready for inspection