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Standards that protect
Explore

Standards that protect

Regulation and Compliance.

A half day on the whole regulatory landscape: how regulators think, how Wales and England differ, and how to lead beyond box-ticking.

Level
Explore
Learning time
5 hours 30 minutes
Where
Regulation and Compliance
Price
£129

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms

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Certificate of Completion, or Certificate of Completion and Assessment with a short assessment

About this course

Overview and Outcomes.

Who It's For

Leaders and board members in regulated public services in Wales and England

Overview

This programme offers a half day across the whole regulatory landscape that surrounds public services. It explores why we regulate and how regulators think, from the enforcement pyramid to regulatory capture, then maps the different approaches of Wales and England. It examines health and social care after Mid Staffordshire and the Dash review, education and children's services inspection, and housing regulation after Grenfell and the death of Awaab Ishak, before turning to local government accountability and the Three Lines Model. It closes by moving beyond box-ticking, with a capstone on Betsi Cadwaladr, Whorlton Hall and Thames Water.

Aims

The aim is to develop leaders and board members who understand regulation well enough to work with it rather than perform for it, using it as a floor and a mirror while building the integrity and assurance that protect the people services exist for.

In summary, you will be able to:

  1. Explain how regulation works across health, care, education, housing and local government, comparing the Welsh and English approaches and their strengths and risks.
  2. Assess quality and safety in your own services using the warning signs of closed cultures, board questions, triangulated data and an assurance map.
  3. Lead an integrity-based approach to compliance, applying the enforcement pyramid, regulatory capture and lessons from major cases to your relationship with regulators.

What you'll develop

Across this Explore, you will develop the ability to:

  1. Explain why public services are regulated, using information asymmetry and the five purposes of regulation.
  2. Identify the main regulators in Wales and England for health, social care, education, housing, audit and complaints.
  3. Explain the lessons of Mid Staffordshire and the Dash review for how boards should treat complaints, family voices and ratings.
  4. Explain the three new powers given to the Regulator of Social Housing and the four consumer standards they enforce.
  5. Explain the Best Value Duty and the stages of intervention when an English council fails to meet it.
  6. Explain the institutional lessons of the Betsi Cadwaladr case for audit, escalation, board assurance and accountability, without implying individual wrongdoing.
What is inside

Built from 4 parts.

5 hours 30 minutes of learning.

  1. 01Why we regulatePublic service regulation in Wales and EnglandBitesize3 modules
  2. 02Under inspectionCQC, CIW, Ofsted and Estyn inspectionBitesize2 modules
  3. 03Safe homes and sound councilsHousing consumer standards and local auditBitesize2 modules
  4. 04Beyond the tick boxCompliance culture and regulatory case studiesBitesize2 modules
Where it fits

Keep going.

Part of the Regulation and Compliance topic.

How credit works

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