
Safe homes and sound councils
Housing consumer standards and local audit.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Regulation and Compliance
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
Social housing regulation in England changed sharply after the Grenfell Tower fire and the death of Awaab Ishak, leading to the Social Housing (Regulation) Act 2023. This module explains the regulator's new powers, the four consumer standards, Tenant Satisfaction Measures and the lessons of Newham's C4 grade, then contrasts the Welsh model of ministerial regulation and regulated self-assurance, ending with practical questions for a housing board. Public money needs a public account, and this module explains the architecture that provides it. It covers the Best Value Duty under the Local Government Act 1999, intervention in failing English councils, the Welsh model of self-assessment, panel performance assessment and lay-chaired governance and audit committees, the English local audit backlog, and the Institute of Internal Auditors' Three Lines Model, closing with how a board assembles many sources of assurance.
What you'll develop
In this Bitesize, you will develop the ability to:
- Explain the three new powers given to the Regulator of Social Housing and the four consumer standards they enforce.
- Assess the completeness of your own safety, stock condition and repairs data, using the lessons of the Newham case.
- Compare the English and Welsh models of social housing regulation and use the six board questions to start from tenants' safety.
- Explain the Best Value Duty and the stages of intervention when an English council fails to meet it.
- Compare the English approach to council accountability with the Welsh model under the Local Government and Elections (Wales) Act 2021.
The Modules.
1 hour 15 minutes of learning.
- 06Housing Regulation: Consumer Standards and Tenant SafetySocial housing regulation in England changed sharply after the Grenfell Tower fire and the death of Awaab Ishak, leading to the Social Housing (Regulation) Act 2023. This module explains the regulator's new powers, the four consumer standards, Tenant Satisfaction Measures and the lessons of Newham's C4 grade, then contrasts the Welsh model of ministerial regulation and regulated self-assurance, ending with practical questions for a housing board.36 min
- 07Audit and Local Government AccountabilityPublic money needs a public account, and this module explains the architecture that provides it. It covers the Best Value Duty under the Local Government Act 1999, intervention in failing English councils, the Welsh model of self-assessment, panel performance assessment and lay-chaired governance and audit committees, the English local audit backlog, and the Institute of Internal Auditors' Three Lines Model, closing with how a board assembles many sources of assurance.36 min
Keep going.
Part of the Regulation and Compliance topic, also sold whole as Standards that protect.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Compliance with purpose, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
- The whole topicExplore, Standards that protect, 5 hours 30 minutes, £129. Already own the Bitesize? You pay £90.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Leading homes and communities, Ready for inspection, Homes, boards and residents

