Forming the team
Team foundations, purpose, trust and decisions.
A half day on forming teams that work: real teams, development and effectiveness, purpose and roles, psychological safety, decisions without groupthink and productive conflict.
- Level
- Explore
- Learning time
- 5 hours 30 minutes
- Where
- Team Development
- Price
- £129
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Managers and leaders forming or building new teams
Overview
This half-day programme covers the foundations of team development and the dynamics that decide whether a new team will thrive. It explores what makes a real team, how teams develop beyond Tuckman, and the evidence on team effectiveness from Hackman to the Big Five of teamwork. It sets out purpose, goals and team charters, and roles, composition and size. It then turns to Edmondson's psychological safety, sharing information and collective intelligence, deciding together without groupthink, and handling conflict well, drawing on cases from Apollo 13 to the Cuban Missile Crisis and the East Kent maternity investigation.
Aims
The aim is to help leaders form teams that work: designing the right conditions from the start, setting shared purpose and roles, and building the trust, voice and decision habits that allow a team to use the knowledge and challenge within it.
In summary, you will be able to:
- Assess whether a group is a real team and what conditions it needs, drawing on Hackman, Katzenbach and Smith and the effectiveness evidence.
- Design a team's purpose, charter, roles and composition to give it a clear direction and a strong start.
- Apply practices for psychological safety, information sharing, structured dissent and conflict resolution to improve how your team decides.
What you'll develop
Across this Explore, you will develop the ability to:
- Distinguish a working group, a pseudo team and a real team using Katzenbach and Smith's team performance curve.
- Explain Hackman's three essentials and three enablers, and why design matters more than coaching.
- Explain Hackman's compelling direction and why it should specify ends rather than means.
- Explain Edmondson's definition of psychological safety and use the standards and safety matrix to place your team.
- Explain the hidden profile problem and why groups tend to lose information that only one member holds.
- Distinguish task, relationship and process conflict and explain what the meta-analyses say about each.
Built from 4 parts.
5 hours 30 minutes of learning.
- 01What makes a teamTeam development: Tuckman and team effectivenessBitesize3 modules
- 02Clear purpose, right peopleTeam charters, goals, roles and compositionBitesize2 modules
- 03Trust at the centreTrust and psychological safety in teamsBitesize2 modules
- 04Better decisions togetherGroupthink, dissent and team conflictBitesize2 modules
Go deeper, and pay only the difference
- You are hereExplore, 5 hours 30 minutes, £129
- The whole topicImmerse, The team that works, 11 hours, £249. Already own the Explore? You pay £120.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: More than the sum of its parts