Where coaching begins
Coaching and mentoring skills and GROW.
Three hours on where good coaching begins: knowing which conversation you are in, contracting and trust, GROW and the learning theory beneath it.
- Level
- Focus
- Learning time
- 3 hours
- Where
- Coaching and Mentoring
- Price
- £69
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Managers and leaders in public service starting to coach
Overview
Good coaching starts with knowing which conversation you are in. Where coaching begins sets out the ground beneath every helpful conversation at work: how coaching differs from training, mentoring and counselling, using Passmore's continuum of helping, and what the evidence says about whether it works. It then turns to the relationship itself, through Bordin's working alliance, contracting and presence, before following the line from Gallwey's Inner Game to Whitmore's GROW and its successors. It closes with the adult learning theory of Kolb, Knowles and Argyris that explains why coaching works, and the person-centred and solution-focused traditions of Rogers and de Shazer.
Aims
This programme aims to give managers and leaders in public service a confident, evidence-informed basis for coaching conversations: recognising when coaching is the right response, building the trust and contracting that make it work, and holding a model such as GROW lightly enough that it serves the person rather than the process.
In summary, you will be able to:
- Distinguish coaching from training, mentoring and counselling, and explain what the research evidence and adult learning theory say about why coaching works.
- Apply GROW or a successor model, supported by open questions, presence and solution-focused tools, to hold a purposeful coaching conversation.
- Plan the contracting, confidentiality and trust a coaching relationship needs, and judge when a difficult issue should be named directly or referred elsewhere.
What you'll develop
Through this Focus course, you will build the ability to:
- Distinguish training, coaching, mentoring and counselling, and identify which conversation you are in.
- Explain Passmore's definition of coaching and use his continuum of helping to recognise when a conversation needs other support.
- Explain the three elements of the working alliance and what the research says about its link to coaching outcomes.
- Explain Gallwey's formula of performance as potential minus interference, and his Self 1 and Self 2.
- Explain how a coaching conversation takes a coachee once around Kolb's experiential learning cycle.
- Describe Rogers's three core conditions of empathy, congruence and unconditional positive regard, and how they shape coaching presence.
Built from 2 parts.
3 hours of learning.
- 01The coaching conversationCoaching and mentoring basics and the GROW modelBitesize3 modules
- 02How people learn and growAdult learning and solution-focused coachingBitesize2 modules
Keep going.
Part of the Coaching and Mentoring topic, also sold whole as Growing people well.
Go deeper, and pay only the difference
- You are hereFocus, 3 hours, £69
- Next stepExplore, Coaching foundations, 5 hours 30 minutes, £129. Already own the Focus? You pay £60.
- The whole topicImmerse, Growing people well, 10 hours 30 minutes, £249. Already own the Focus? You pay £180.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Leading by asking