
The coaching conversation
Coaching and mentoring basics and the GROW model.
- Level
- Bitesize
- Learning time
- 1 hour 45 minutes
- Where
- Coaching and Mentoring
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
Training, coaching, mentoring and counselling all develop people, but each is a different conversation with different boundaries. This module draws on Jonathan Passmore's definition of coaching and his continuum of helping, David Clutterbuck's view of mentoring, a short history from Gallwey to Whitmore, the Bill Campbell case study and the meta-analytic evidence on whether coaching works. The quality of the working relationship is one of the strongest predictors of whether coaching makes a difference. This module covers Bordin's working alliance, Erik de Haan's large-scale coaching study, contracting at the start, the ICF core competencies, presence, the Co-Active three levels of listening, Passmore's guidance on listening and intuition, and Amy Edmondson's psychological safety. Coaching models share a common root in Timothy Gallwey's idea that performance equals potential minus interference. This module follows that line from the Inner Game of Tennis to John Whitmore's GROW, Michael Bungay Stanier's Coaching Habit questions, and four successors, OSKAR, CLEAR, PRACTICE and ACHIEVE, then helps you choose a model and hold it lightly so it serves the person.
What you'll develop
In this Bitesize, you will develop the ability to:
- Distinguish training, coaching, mentoring and counselling, and identify which conversation you are in.
- Explain Passmore's definition of coaching and use his continuum of helping to recognise when a conversation needs other support.
- Explain the three elements of the working alliance and what the research says about its link to coaching outcomes.
- Plan a contracting conversation that covers purpose, confidentiality and its limits, logistics and roles.
- Explain Gallwey's formula of performance as potential minus interference, and his Self 1 and Self 2.
The Modules.
1 hour 45 minutes of learning.
- 01Foundations: What Coaching and Mentoring AreTraining, coaching, mentoring and counselling all develop people, but each is a different conversation with different boundaries. This module draws on Jonathan Passmore's definition of coaching and his continuum of helping, David Clutterbuck's view of mentoring, a short history from Gallwey to Whitmore, the Bill Campbell case study and the meta-analytic evidence on whether coaching works.36 min
- 02The Coaching Relationship: Contracting, Presence and TrustThe quality of the working relationship is one of the strongest predictors of whether coaching makes a difference. This module covers Bordin's working alliance, Erik de Haan's large-scale coaching study, contracting at the start, the ICF core competencies, presence, the Co-Active three levels of listening, Passmore's guidance on listening and intuition, and Amy Edmondson's psychological safety.37 min
- 03Coaching Models: GROW and Its SuccessorsCoaching models share a common root in Timothy Gallwey's idea that performance equals potential minus interference. This module follows that line from the Inner Game of Tennis to John Whitmore's GROW, Michael Bungay Stanier's Coaching Habit questions, and four successors, OSKAR, CLEAR, PRACTICE and ACHIEVE, then helps you choose a model and hold it lightly so it serves the person.38 min
Keep going.
Part of the Coaching and Mentoring topic, also sold whole as Growing people well.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 45 minutes, £39
- Next stepFocus, Where coaching begins, 3 hours, £69. Already own the Bitesize? You pay £30.
- Explore, Coaching foundations, 5 hours 30 minutes, £129. Already own the Bitesize? You pay £90.
- The whole topicImmerse, Growing people well, 10 hours 30 minutes, £249. Already own the Bitesize? You pay £210.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: What takes you further, Steady under pressure, Leading by asking
Other Bitesize in the Coaching and Mentoring topic
- How people learn and growAdult learning and solution-focused coaching1 hour 15 minutes£39
- Changing the thinkingCognitive behavioural coaching and techniques1 hour 15 minutes£39
- Seeing the whole systemTavistock psychodynamic and team coaching1 hour 15 minutes£39
- Wisdom passed onJonathan Passmore and mentoring in practice1 hour 15 minutes£39
- Practising with carePsychometrics, coaching ethics and supervision1 hour 15 minutes£39
- A culture of coachingBuilding a coaching culture and peer coaching1 hour 15 minutes£39



