After the storm
Public inquiries, recovery and accountability.
A half day on what comes after an emergency: caring for staff, learning from the public inquiries, and leading recovery and accountability with dignity.
- Level
- Explore
- Learning time
- 5 hours
- Where
- Crisis and Emergency Leadership
- Price
- £129
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion, or Certificate of Completion and Assessment with a short assessment
Overview and Outcomes.
Who It's For
Leaders responsible for staff wellbeing, recovery and accountability after emergencies
Overview
This half day looks honestly at the aftermath, beginning with people: Edmondson's psychological safety, Heifetz's holding environment, Maslach and Leiter on burnout and Shay and Litz on moral injury. It then reads the inquiries with care: the Covid-19 Inquiry on preparedness and on decisions across four nations, the Grenfell Tower Inquiry, in memory of the 72 people who died, and the Manchester Arena Inquiry, remembering the 22 people who did not come home. Recovery follows: the handover from response, humanitarian assistance with dignity, communities as responders and the long shadow of Aberfan. Accountability closes the half day: what inquiries under the Inquiries Act 2005 can and cannot do, the Hillsborough families' campaign, the Welsh NHS duty of candour, and a capstone reading Salisbury, Storm Arwen and the CrowdStrike outage.
Aims
This programme aims to equip leaders to support staff after trauma, test their organisation honestly against what public inquiries have found, lead recovery that serves communities over years rather than weeks, and respond to scrutiny with candour rather than defensiveness.
In summary, you will be able to:
- Plan proportionate support for staff after a traumatic event, recognising strain, burnout and moral injury as information about the wider system.
- Assess your organisation's readiness against the findings of the Covid-19, Grenfell Tower and Manchester Arena inquiries, and identify where practice must change.
- Lead recovery and accountability with dignity, working with affected communities and meeting scrutiny through the duty of candour and visible learning.
What you'll develop
Across this Explore, you will develop the ability to:
- Plan proportionate support after a traumatic event, and build rest, rotation and handover into a response from its first days.
- Assess why the lessons of Exercise Cygnus were not acted on, and what turns an exercise into real change.
- Assess how warnings, complaints and certificates are handled in your organisation, and where they may be dismissed or trusted without evidence.
- Distinguish a plan that one service knows from a genuinely joint plan, and judge which of your own plans rely on partners.
- Apply the principles of dignified humanitarian assistance and community partnership to people affected by an emergency.
- Use the habits of saying sorry early, explaining honestly and learning visibly to strengthen candour and learning in your organisation.
Built from 4 parts.
5 hours of learning.
- 01People first, then the inquiryLeading people in crisis and Covid-19 preparednessBitesize2 modules
- 02When warnings go unheardCovid-19 decisions and the Grenfell responseBitesize2 modules
- 03Together when it countsManchester Arena, recovery and humanitarian assistanceBitesize2 modules
- 04Telling the truth afterwardsAccountability, candour and crisis case studiesBitesize2 modules
Keep going.
Part of the Crisis and Emergency Leadership topic, also sold whole as Steady in the storm.
Go deeper, and pay only the difference
- You are hereExplore, 5 hours, £129
- The whole topicImmerse, Steady in the storm, 11 hours, £249. Already own the Explore? You pay £120.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms