When warnings go unheard

Covid-19 decisions and the Grenfell response.

Level: Bitesize
Learning time: 1 hour 15 minutes
Where: Crisis and Emergency Leadership
Price: £39

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About this course

Overview and Outcomes.

Overview

This module examines the UK Covid-19 Inquiry's second report, published on 20 November 2025, on core decision making across the UK and devolved governments. It covers the finding of too little, too late, the estimated cost of a week's delay in March 2020, the culture at the centre of government, and Wales's careful approach and late timing, read through Boin and colleagues, Cynefin and Alison's decision inertia. This module examines what the Grenfell Tower Inquiry asks of institutions, landlords and local leaders, holding in mind the 72 people who died on 14 June 2017. It covers the Phase 2 finding that every death was avoidable, systematic dishonesty by product manufacturers, residents' warnings that were dismissed, failures in response and recovery, the Social Housing (Regulation) Act 2023 and what government has done since.

What you'll develop

In this Bitesize, you will develop the ability to:

Explain the Inquiry's main findings on UK and Welsh decision making, including pace, culture, consistency and trust between the four governments.
Use Boin and colleagues' crisis tasks and the Cynefin framework to analyse decision making in a fast-moving threat.
Plan ways to treat delay as a decision, agree triggers in advance and combine careful process with speed.
Explain the Grenfell Tower Inquiry's main findings about central government, manufacturers, the landlord and the response and recovery.
Assess how warnings, complaints and certificates are handled in your organisation, and where they may be dismissed or trusted without evidence.

What it covers

The Modules.

1 hour 15 minutes of learning.

12The Covid-19 Inquiry: Decisions Across Four NationsThis module examines the UK Covid-19 Inquiry's second report, published on 20 November 2025, on core decision making across the UK and devolved governments. It covers the finding of too little, too late, the estimated cost of a week's delay in March 2020, the culture at the centre of government, and Wales's careful approach and late timing, read through Boin and colleagues, Cynefin and Alison's decision inertia.37 min
13Grenfell: Warnings, Response and RecoveryThis module examines what the Grenfell Tower Inquiry asks of institutions, landlords and local leaders, holding in mind the 72 people who died on 14 June 2017. It covers the Phase 2 finding that every death was avoidable, systematic dishonesty by product manufacturers, residents' warnings that were dismissed, failures in response and recovery, the Social Housing (Regulation) Act 2023 and what government has done since.39 min

Where it fits

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Part of the Crisis and Emergency Leadership topic, also sold whole as Steady in the storm.

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