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Avanti Academy / Homes and residents / Homelessness, Mental Health and Multiple Disadvantage

Homelessness, Mental Health and Multiple Disadvantage

No wrong door · 17 modules · 11 hours in all

Free with an account

Other sizes: see all 13 products

Bitesize

8 courses

Focus

3 courses

Explore

2 courses

Captions and full transcripts on every slide · Organisations can pay by invoice

About this topic

Course overview.

This full-day Immerse covers homelessness, mental health and multiple disadvantage from foundations to action. It begins with the spectrum of homelessness, the figures in Wales and England, Hard Edges and the MEAM Approach, and the cycle between mental health and homelessness. It then sets out mental health law, co-occurring conditions, harm reduction and homelessness law in both nations. Housing First, trauma-informed services and lived experience follow, with safeguarding, system working and staff wellbeing. It closes with Results-Based Accountability and two cases, The Thistle in Glasgow and the deaths of people experiencing homelessness, with a plan for the next ninety days.

Outcomes

What you will gain.

  1. Apply the five things leaders do to move your services from managing homelessness towards ending it, so that services fit people rather than people fitting services.

  2. Explain the reframing from complex people to complex systems, and how services built for one need create gaps for people facing several.

  3. Apply a no wrong door approach, with warm handovers, shared plans and joint assessments, to remove designed-in barriers to care and make rights reachable.

See all 8 learning outcomes

By the end of this Immerse, you will be able to:

  1. Apply the five things leaders do to move your services from managing homelessness towards ending it, so that services fit people rather than people fitting services.
  2. Explain the reframing from complex people to complex systems, and how services built for one need create gaps for people facing several.
  3. Apply a no wrong door approach, with warm handovers, shared plans and joint assessments, to remove designed-in barriers to care and make rights reachable.
  4. Apply practical harm reduction steps in housing and hostels, including naloxone, disclosure without penalty and welfare checks at known moments of risk.
  5. Explain what the 2026 Act asks of frontline teams, leaders and boards, including the duty to ask and act, plans without sanctions and the role of judgement.
  6. Explain how Housing First differs from the staircase model, and why it treats a home as a foundation for recovery rather than a reward.
  7. Explain why labels such as lifestyle choice and not engaging can close down thinking, and use professional curiosity and respectful uncertainty instead.
  8. Plan your next ninety days using the five shifts toward the person, the organisational matrix and questions for your board.
What it covers

The modules.

Focus · The whole person

5 modules · 3 hours 30 minutes
  1. 01Foundations: Homelessness, Mental Health and Multiple DisadvantageFree Taster40 min

    This module lays the foundations for the programme: homelessness as a housing problem and much more, the full spectrum from rough sleeping to hidden homelessness and people at risk, and why person-first language matters. It draws on Corey Keyes's dual continua, the Welsh Adverse Childhood Experiences study led by Mark Bellis, and the shift from managing homelessness to ending it, with five things leaders do.

    Bitesize: Hard edges, with module 1
  2. 02The Scale and Shape of Homelessness in Wales and England40 min

    This module looks at the latest homelessness figures for Wales and England, how each nation counts, and what the numbers cannot tell you. It covers England's rough sleeping snapshot and temporary accommodation, Wales's monthly management information, hidden homelessness, the shifting the burden pattern, and a short history of homelessness law from 1977 to 2026, keeping the person behind every number in view.

    Bitesize: Hard edges, with module 2
  3. 03Multiple Disadvantage: Hard Edges and Beyond38 min

    This module reframes multiple disadvantage as complex systems rather than complex people. It draws on Hard Edges, the 2015 study by Glen Bramley, Suzanne Fitzpatrick and colleagues for Lankelly Chase, to explore poverty plus, the overlapping domains, gender, and who is most affected and where. It then sets out the features of coordinated support, including the MEAM Approach, and a matrix for locating your own service.

    Bitesize: Hard edges, with module 3
  4. 04Mental Health and Homelessness39 min

    This module explores the two-way relationship between mental health and homelessness, and the cycle in which mind and home can pull each other down, with every stage a chance to step in. It covers what people may be living with, the Office for National Statistics estimates of deaths of people experiencing homelessness, Samaritans safe messaging guidance, barriers to care, and the no wrong door approach in Wales's Mental Health and Wellbeing Strategy.

    Bitesize: Minds under pressure, with module 4
  5. 05Mental Health Law and Services39 min

    This module gives leaders an overview of mental health law and services, from the Mental Health Act 1983 and the Independent Review chaired by Sir Simon Wessely to the Mental Health Act 2025. It looks honestly at racial disparities in detention, compares Wales and England, including the Mental Health (Wales) Measure 2010, and focuses on discharge from hospital as the point where homelessness and mental health law meet.

    Bitesize: Minds under pressure, with module 5

Focus · From crisis to home

6 modules · 4 hours
  1. 06Substance Use and Co-occurring Conditions40 min

    This module looks at record drug poisoning deaths in England and Wales, what co-occurring conditions are, and why mental ill health and substance use must be treated together, as NICE guideline NG58 sets out. It explores why people use substances and the stigma cycle, then turns to systems: Dame Carol Black's review, six questions for boards, homelessness as a wicked problem after Rittel and Webber, and Avanti's rapid sensemaking work on homelessness in Wales.

    Bitesize: Keeping people alive, with module 6
  2. 07Harm Reduction: Keeping People Alive40 min

    This module sets out harm reduction as a service and policy approach that keeps people alive and connected to help. It covers five principles, four established tools, the WEDINOS drug testing service in Wales, practical steps for housing and hostels, common objections, what is lawful where in England and Wales as at late 2026, a matrix for leading when evidence and public support diverge, and licensed drug checking by The Loop.

    Bitesize: Keeping people alive, with module 7
  3. 08Homelessness Law in Wales40 min

    This module traces Wales's shift from gatekeeping to prevention, from the core duties in Part 2 of the Housing (Wales) Act 2014 to the Homelessness and Social Housing Allocation (Wales) Act 2026. It looks at the new duty to ask and act, plans without sanctions, how psychologically informed environments can help, rapid rehousing, the monthly figures read as flow, and how England's legal route differs.

    Bitesize: Two laws, one duty of care, with module 8
  4. 09Homelessness Law and Policy in England40 min

    This module sets out homelessness law and policy in England, from the Homelessness Reduction Act 2017 and its fifty-six day prevention window to the tests that still decide access to the main housing duty. It looks at Everyone In, the National Plan to End Homelessness published in December 2025, the Renters' Rights Act 2025, how England and Wales compare, and why no discharge into homelessness tests partnership.

    Bitesize: Two laws, one duty of care, with module 9
  5. 10Housing First39 min

    Housing First offers people with long histories of homelessness and multiple disadvantage a settled home first, with flexible support around the tenancy. This module traces the model from Sam Tsemberis and Pathways to Housing to Finland's national strategy, sets out Homeless Link's seven principles and why fidelity matters, and reads the evidence and costs from England's regional pilots honestly, including what the model needs to work in Wales.

    Bitesize: A home first, with module 10
  6. 11Trauma-Informed and Psychologically Informed Services39 min

    For people who have lived with trauma, a service's building, rules and relationships are never neutral. This module sets out SAMHSA's six trauma-informed principles and the history and five elements of psychologically informed environments, from Johnson and Haigh to the 2012 good practice guide and PIE 2.0. It explores behaviour as communication, boundaries that are clear without being punitive, and practical ways to make exclusion the exception.

    Bitesize: A home first, with module 11

Focus · Working with, not doing to

6 modules · 4 hours
  1. 12Lived Experience and Peer Leadership39 min

    People who have lived through homelessness, mental ill health or drug use hold knowledge that services cannot see about themselves. This module uses Baljeet Sandhu's three forms of expertise, a spectrum of lived experience roles and the core qualities of peer support, and reads White and colleagues' 2020 meta-analysis honestly. It covers paying people properly, what good peer roles need, and lived experience across the commissioning cycle.

    Bitesize: Voice and safety, with module 12
  2. 13Safeguarding Adults Facing Multiple Disadvantage41 min

    Adults facing homelessness, mental ill health, substance use and exploitation often live with risks that become easy to normalise. This module sets safeguarding law in Wales and England side by side, then explores self-neglect, the Mental Capacity Act 2005 principles, professional curiosity and Lord Laming's respectful uncertainty, exploitation, recurring review findings and managing risk together. It is an overview for leaders, not legal advice.

    Bitesize: Voice and safety, with module 13
  3. 14Working Across the System40 min

    People facing multiple disadvantage rarely need one thing, yet the services they rely on are funded, commissioned and measured separately. This module looks at who is in the system, at the Plymouth Alliance for Complex Needs and England's Changing Futures programme, and at why systems change slower than people. It sets out five tools for integration, five steps for building a partnership, and new duties to collaborate in Wales and England.

    Bitesize: Holding the system together, with module 14
  4. 15Staff Wellbeing, Vicarious Trauma and Moral Injury39 min

    Work in homelessness, mental health and harm reduction is meaningful, and it also leaves a mark. This module distinguishes vicarious trauma, secondary traumatic stress, compassion fatigue and burnout, drawing on McCann and Pearlman, Figley, and Maslach and Leiter, and explores moral injury from Shay and Litz. It covers ProQOL, Schwartz Rounds, supporting staff after a death, and the commitments that make wellbeing an organisational responsibility.

    Bitesize: Holding the system together, with module 15
  5. 16Measuring What Matters39 min

    Services for people facing multiple disadvantage are measured constantly, yet much of what is counted describes activity rather than change in people's lives. This module uses Mark Friedman's Results-Based Accountability, Bevan and Hood's three kinds of gaming and the risk of cream-skimming, and sets out five outcome domains. It explores measuring to learn as well as to judge, the person's own measures, reading the value case honestly and questions for boards.

    Bitesize: Counting what counts, with module 16
  6. 17Capstone: Applied Case Studies42 min

    Knowing what works does not change anyone's night; acting on it with others does. This capstone applies the topic to two cases: The Thistle in Glasgow, the UK's first sanctioned safer drug consumption facility, and the deaths of people experiencing homelessness in England and Wales. It draws out lessons for boards, five shifts toward the person, a matrix to place your organisation, board questions and a plan for your next ninety days.

    Bitesize: Counting what counts, with module 17

Immerse Days and Programmes That Use This Topic

More in Homes and residents

3 topicsAll of Homes and residents
How it works

Start small. Pay only the difference.

When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15.

How credit works

  1. TasterFreeAbout 20 minutes
  2. Bitesize£39Up to 2 hours
  3. Focus£692 to 4 hours
  4. Explore£129Half a day
  5. Immerse£249About a day's learning, at your own pace