Holding others through hard times
Leading teams through adversity and change.
- Level
- Bitesize
- Learning time
- 1 hour 15 minutes
- Where
- Resilience, Wellbeing and Adaptability
- Price
- £39
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Read the full terms
Certificate of Completion
Overview and Outcomes.
Overview
When the resilience needed is not only your own, the conditions a leader creates matter most. This module covers the two contexts every leader builds from day one, Amy Edmondson's definition of psychological safety, Ronald Heifetz's holding environment and how to turn the heat up and down, how unspoken anxiety leaks into behaviour, and Achor and Gielan's research on recovery, with Google's Project Aristotle as the case. Resilience gets you through what has already happened; adaptability changes what you do about what is coming. This module defines adaptability as a learnable skill, introduces the adaptability quotient popularised by Natalie Fratto and its four observable behaviours, and uses the Adobe Creative Cloud case. It then contrasts the lurch with Hamel and Valikangas's zero trauma and continuous renewal, and names common organisational pitfalls.
What you'll develop
In this Bitesize, you will develop the ability to:
- Explain Edmondson's definition of psychological safety and describe how a leader's response to the first piece of bad news builds or destroys it.
- Use Heifetz's holding environment to judge when to turn the heat up or down during adaptive change.
- Plan recovery for yourself and your team that scales with demand and distinguishes genuine recovery from simply stopping.
- Distinguish adaptability from resilience and explain why neither can substitute for the other.
- Identify the four observable behaviours of the adaptability quotient and plan one practical step for each in your own work.
The Modules.
1 hour 15 minutes of learning.
- 05Leading Others Through AdversityWhen the resilience needed is not only your own, the conditions a leader creates matter most. This module covers the two contexts every leader builds from day one, Amy Edmondson's definition of psychological safety, Ronald Heifetz's holding environment and how to turn the heat up and down, how unspoken anxiety leaks into behaviour, and Achor and Gielan's research on recovery, with Google's Project Aristotle as the case.40 min
- 06Readiness and AdaptabilityResilience gets you through what has already happened; adaptability changes what you do about what is coming. This module defines adaptability as a learnable skill, introduces the adaptability quotient popularised by Natalie Fratto and its four observable behaviours, and uses the Adobe Creative Cloud case. It then contrasts the lurch with Hamel and Valikangas's zero trauma and continuous renewal, and names common organisational pitfalls.40 min
Keep going.
Part of the Resilience, Wellbeing and Adaptability topic, also sold whole as Bend, don't break.
Go deeper, and pay only the difference
- You are hereBitesize, 1 hour 15 minutes, £39
- Next stepFocus, Strength in the team, 2 hours 30 minutes, £69. Already own the Bitesize? You pay £30.
- Explore, Resilience from the inside out, 5 hours, £129. Already own the Bitesize? You pay £90.
- The whole topicImmerse, Bend, don't break, 11 hours 30 minutes, £249. Already own the Bitesize? You pay £210.
When you step up to a higher level, what you paid in the last 12 months for lower-level courses inside the bigger course comes off its price, in proportion to how much of each is inside it, whichever topic it's from. Courses at the same or a lower level don't give credit against each other. A Focus course or above always costs at least £15. Prices per person. Read the full terms
Also part of: Holding steady, moving forward, Change that sticks, Steady under pressure
Other Bitesize in the Resilience, Wellbeing and Adaptability topic
- What keeps us standingResilience explained: the foundations1 hour 15 minutes£39
- Steady through changePersonal resilience, mindfulness and wellbeing1 hour 15 minutes£39
- A plan for the long haulWorkplace wellbeing and team resilience plans1 hour 15 minutes£39
- What pressure does to the bodyStress physiology and resilience case studies1 hour 15 minutes£39
- Kinder to yourselfSelf-compassion and motivation under pressure1 hour 15 minutes£39
- Stronger for the strainOrganisational resilience and antifragility1 hour 15 minutes£39
Also Inside
Leading peopleChange that sticksImmerse10 hours£249
Leading yourselfSteady under pressureImmerse8 hours 30 minutes£249
Serving the publicBuilding the new councilImmerse9 hours 30 minutes£249
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